Patient Services Liaison

4 days ago


Brighton, Brighton and Hove, United Kingdom University Of Michigan Full time
Job Overview:

The University of Michigan is seeking a skilled Patient Services Liaison to join our team at the Facial Cosmetic Clinic. This individual will provide exceptional customer service and support to patients, families, providers, and team members in a fast-paced environment.

Main Responsibilities:
  • Provide general clerical support and manage front-end work queues.
  • Collect co-pays, account payments, prepare charge tickets, and reconcile cash collections.
  • Schedule and coordinate patient appointments, tests, and consults in a timely and accurate manner.

$43,000 - $53,000 per year, 40 hours per week, Monday through Friday, based on clinic needs.

Requirements:
  • Exemplary interpersonal, communication, and customer service skills.
  • Excellent service recovery skills.
  • Clerical experience and medical terminology are helpful.
  • Familiarity with electronic health records is required.


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