Customer Service and Beauty Industry Liaison

2 weeks ago


Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time
About the Role

We are seeking a highly skilled Customer Service Specialist to join our team at The GelBottle Inc. in Brighton.

The successful candidate will be responsible for providing exceptional customer service, responding to inquiries via phone, email, and live chat, and conducting outbound sales calls to promote products and services.

This is a hybrid position requiring 3 days of work per week at our Brighton HQ, with opportunities for remote work. We offer a competitive salary range of £25,000 - £30,000 per annum, depending on experience.

Job Description:

  • Respond to customer enquiries in a timely and professional manner.
  • Conduct outbound sales calls to prospective and existing customers.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues and complaints efficiently.
  • Report common issues and trends to the management team.
  • Work closely with sales, marketing, and technical teams to ensure cohesive customer service.
  • Develop and maintain strong relationships with customers.

Required Skills and Qualifications:

  • Experience working in a call centre environment.
  • Omnichannel communication skills (telephone, email, live chat, WhatsApp, Instagram).
  • Excellent written English and polite attitude.
  • Ability to build rapport and generate buy-in with stakeholders.
  • Previous experience working in both inbound and outbound call environments.

Benefits:

  • Holiday purchase scheme (5 days).
  • Healthcare cash plan.
  • Discount on Peac products.
  • Regular funded company events.
  • Season ticket loan.

What We Offer:

We pride ourselves on being a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

Why Choose Us:

We are driven by passion and dedication to become a leader in our industry. Our founder-led approach fosters a collaborative environment where innovation and creativity thrive.



  • Brighton, Brighton and Hove, United Kingdom TGB Spa by DKollection Full time

    Customer Service Specialist - FTC 3 MonthsAbout the roleAs a key member of our team at TGB Spa by DKollection, you will be responsible for providing a seamless and professional experience for all customers who interact with our customer service team.We are looking for a highly motivated and organised individual who is passionate about delivering exceptional...


  • Brighton, Brighton and Hove, United Kingdom United Living Group Full time

    Job DescriptionUnited Living Group is a leading infrastructure, construction, and property services company in the UK. We are seeking a Customer Liaison Officer to join our team and help promote and deliver a high standard of customer care for all residents.Key ResponsibilitiesEnsure that United Living HSE&Q standards, operating processes, company policies,...


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc Full time

    About The GelBottle Inc.We are on an exciting growth journey and looking for a New Product Development Manager to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact.This role offers...


  • Brighton, Brighton and Hove, United Kingdom Brook Street UK Full time

    We are seeking a skilled Technical Customer Liaison to join our client's growing team.This is an exciting opportunity to work with a small, friendly team that encourages in-house development and career progression.You will be adaptable, with excellent communication skills and a background working in a corporate environment dealing with customers over the...


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time

    About The GelBottle Inc.The GelBottle Inc. is on an exciting growth journey, and we're looking for a seasoned Product Development professional to contribute to our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to make a significant impact, this is your chance to be part of a diverse portfolio of B2B...


  • Brighton, Brighton and Hove, United Kingdom PUIG Deutschland GmbH Full time

    Puig Deutschland GmbH is a leading player in the global fashion and beauty industry, boasting a diverse portfolio of luxury brands across fashion, fragrance, makeup, skincare, and wellness. As a family-owned company with a rich history spanning over 100 years, we are committed to our brands and stakeholders.The OpportunityWe are seeking a highly motivated...


  • Brighton, Brighton and Hove, United Kingdom AIG Full time

    We are seeking a highly skilled Medical Assistance Coordinator to join our team at AIG Travel EMEA Limited.About the role:As a Medical Assistance Coordinator, you will be the first point of contact for our customers across the globe who require medical assistance while traveling for leisure or for business.Key responsibilities:Provide practical help through...


  • Brighton, Brighton and Hove, United Kingdom B&I (Business and Industry) Full time

    About the RoleWe are seeking a highly skilled Culinary Innovator to join our team in Business and Industry. As a key member of our culinary team, you will be responsible for creating exceptional food experiences that delight our clients and customers.Key ResponsibilitiesDevelop and implement menu changes to meet customer preferences and dietary...

  • Beauty Make-Up Artist

    4 weeks ago


    Brighton, Brighton and Hove, United Kingdom Too Faced Full time

    Beauty Advisor Opportunity at Too FacedWe are a dynamic make-up brand that combines creativity and fun, and we are looking for a talented Beauty Advisor to join our team.As a Beauty Advisor, you will have the opportunity to work with our market-leading products and create a personal experience for our customers. You will be responsible for providing...


  • Brighton, Brighton and Hove, United Kingdom MAC Full time

    Part-time Beauty Retail Artist WantedMAC Cosmetics is seeking a skilled and enthusiastic individual to join our team as a part-time Retail Artist in Brighton and Hove.About the RoleThis role offers the perfect opportunity for individuals looking to kick-start or further their career in the retail beauty industry. As a Retail Artist, you will be responsible...


  • Brighton, Brighton and Hove, United Kingdom Clearline Recruitment Ltd Full time

    Exemplary Customer Support RoleWe are collaborating with a leading B Corp certified organization dedicated to maintaining high standards of social and environmental performance. This company offers flexible work arrangements, access to a cutting-edge learning platform, and a focus on sustainability through digital-first and eco-friendly policies, thereby...


  • Brighton, Brighton and Hove, United Kingdom Brighton and Sussex Medical School Full time

    Role OverviewWe are seeking a highly organized and personable Research Liaison Specialist to support the smooth running of our project. The successful candidate will work closely with the Principal Investigator and other team members to ensure the project's success.


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Service Specialist to join our team at The GelBottle Inc.This is a unique opportunity to work with a rapidly growing and innovative brand in the quality nail beauty industry.As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to...


  • Brighton, Brighton and Hove, United Kingdom Artisan People Full time

    Are you passionate about the beauty industry?We have an exciting opportunity for experienced professionals to work with Artisan People as a prestigious brand consultant. This role offers flexibility to suit your schedule, allowing you to balance work with family, studies, or other commitments.Key Responsibilities:Sell high-end makeup and fragrance products...


  • Brighton, Brighton and Hove, United Kingdom Chichester College Full time

    Job Title: Beauty Therapy and Hairdressing EducatorJob Overview: We are seeking a qualified teacher to join our vibrant and professional Hair and Beauty team at Brighton MET as a level 1 lecturer in Hair and Beauty. Located in the heart of the city of Brighton, our Metro salon offers our students an exceptional opportunity to learn, develop skills and thrive...


  • Brighton, Brighton and Hove, United Kingdom United Living Group Full time

    We are looking for a dedicated Resident Liaison Officer to join our team at United Living Group. As a key member of our organization, you will be responsible for promoting and delivering exceptional customer care to all residents, ensuring strong communication links exist between the resident, the client, the call centre, and the operational team.The...


  • Brighton, Brighton and Hove, United Kingdom Sussex Partnership NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly skilled Registered Mental Health Liaison Nurse to join our team at Sussex Partnership NHS Foundation Trust. As a key member of our Liaison team, you will play a vital role in providing outstanding care and treatment to individuals experiencing mental health problems in an acute hospital setting.Main DutiesProvide clear...


  • Brighton, Brighton and Hove, United Kingdom Language Empire Full time

    We are seeking a skilled and experienced multilingual liaison specialist to join our team at Language Empire, based in Brighton, East Sussex.As a freelance interpreter, you will have the opportunity to work with various clients across different industries, including healthcare, legal services, and local government.The successful candidate will possess...


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time

    About the RoleWe are seeking a highly skilled Customer Experience Ambassador to join our team in Brighton. This is a unique opportunity to work with a fast-growing company in the quality nail beauty industry.As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service, responding to customer enquiries via phone,...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About the Role:We're looking for a talented individual to join our team as a Customer Service Specialist. As a key member of our Operations team, you'll play a vital role in delivering exceptional customer service to our business customers.Your Key Responsibilities:* Provide timely and effective support to our business customers via phone, email, and other...