Construction Liaison Officer

1 month ago


Wigan, Wigan, United Kingdom Ionic Recruitment Full time
Job Title: Resident Liaison Officer

We are seeking a highly skilled Resident Liaison Officer to join our team at Ionic Recruitment. As a Resident Liaison Officer, you will be the primary point of contact for residents and Scheme Managers on site, ensuring that all planned works are completed on time and to a high standard.

Key Responsibilities:
  • Booking appointments with residents and Scheme Managers for planned works
  • Attending project pre-start meetings and progress meetings
  • Writing letters to confirm appointments and informing residents of planned works
  • Aftercare visits and collating Customer Satisfaction Forms when work is complete
  • Managing and resolving difficulties and complaints regarding planned work
  • Supporting and planning social value events within the community
  • Creating resident liaison strategies for all projects and contracts

Requirements:

  • Experience of working in occupied high rise social housing blocks
  • Ability to work with teams and tenants to ensure work is completed on time
  • Excellent communication and interpersonal skills
  • Ability to manage and resolve difficulties and complaints

What We Offer:

  • A great opportunity for a long term temporary role that could lead to other opportunities
  • A competitive salary and benefits package
  • The chance to work with a leading recruitment specialist in the Construction, Social Housing, and Maintenance sector


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