Construction Liaison Officer
1 month ago
We are seeking a highly skilled Resident Liaison Officer to join our team at Ionic Recruitment. As a Resident Liaison Officer, you will be the primary point of contact for residents and Scheme Managers on site, ensuring that all planned works are completed on time and to a high standard.
Key Responsibilities:- Booking appointments with residents and Scheme Managers for planned works
- Attending project pre-start meetings and progress meetings
- Writing letters to confirm appointments and informing residents of planned works
- Aftercare visits and collating Customer Satisfaction Forms when work is complete
- Managing and resolving difficulties and complaints regarding planned work
- Supporting and planning social value events within the community
- Creating resident liaison strategies for all projects and contracts
Requirements:
- Experience of working in occupied high rise social housing blocks
- Ability to work with teams and tenants to ensure work is completed on time
- Excellent communication and interpersonal skills
- Ability to manage and resolve difficulties and complaints
What We Offer:
- A great opportunity for a long term temporary role that could lead to other opportunities
- A competitive salary and benefits package
- The chance to work with a leading recruitment specialist in the Construction, Social Housing, and Maintenance sector
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