To Come In Officer

3 months ago

Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

Job summary

We are looking for two highly motivated individuals to join the Admissions booking team at Wrightington Hospital. We are looking to recruit for two fixed term contracts until End of March 2025

Please note the vacancy may close earlier if we receive a high volume of applicants

Please be aware that if you are successful you will be required to present original certificates for all of the qualifications which you hold (as listed on your application) in order to demonstrate that you meet the criteria outlined in the person specification.

Evidence of qualifications will be requested at interview stage and during the onboarding checks.

Main duties of the job

To be operationally responsible for the management of elective specialist orthopedic admissions. Ensuring records are retrieved and prepared for the admission function. Delivering a quality and timely admissions service for patients admitted to Wrightington Hospital in line with the Trust access policy.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Job description

Job responsibilities

Plan, organise and tailor specialist in-patient caseload for the consultant. Analyze and gather diagnostics, pre-operative and theatre information to support eligibility for Co-ordinate activities for assessment with the relevant clinical teams and conduct one-to-one meetings with consultant teams to agree TCI operation lists. Ensure Consultant Management Reports are kept up-to-date and queries therefor are dealt with in a timely manner checking TCI eligibility, specialist theatre kit ordering etc Responsible for Direct Booking of Consultant Operation lists/Ward Admissions and informing Clinical Teams of progress. Liaise with Medical Secretaries regarding Consultant availability; additions to the waiting list ensuring replacement of cancellations are made to achieve full capacity. Identify bed availability for admissions in liaison with other relevant Departments Responsible for selecting patients for admission, ensuring all Access Policies and Procedures are complied with in order to allow all theatre sessions. Liaise with Theatre staff regarding availability of Specialist Equipment required for patients. Liaise with the Bone Co-Ordinator regarding patient admission. Provide advice and guidance to patients regarding their admission details Deal and direct all patient/client enquiries and correspondence to relevant departments in a timely manner. Person Specification

Knowledge

Essential

Knowledge of work in fast paced environment. Previous NHS experience would be an advantage.

Desirable

Experience of working in a healthcare setting Experience of working in a healthcare setting

Skills

Essential

Ability to communicate effectively at all levels. Ability to multi task. Problem solver Ability to work to deadlines Good interpersonal skills A thorough approach Ability to prioritise work. Excellent written, verbal and communication skills Ability to use own initiative. Advanced keyboard and computer skills.

Desirable

Customer Care Skills

Experience

Essential

Working towards set targets

Desirable

Experience of waiting list/admissions processes

Qualifications

Essential

NVQ Level III qualification or able to demonstrate equivalent experience. 5 GCSE's or equivalent qualification/experience

Additional

Essential

Flexible approach Good time keeping Speak English to an appropriate standard relevant to their role, with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation Willingness and ability to learn new IT skills and technology Confident and sympathetic when dealing with patients/staff. Dealing with patients in a sensitive manner.

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