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Administrative Support Specialist

2 months ago

Chippenham, Wiltshire, United Kingdom Old Mill Full time
About the Role

We are seeking a highly organized and proactive Personal Assistant to join our Rural Team in Chippenham. As a key member of our team, you will work closely with an ambitious adviser to strengthen client relationships and service quality.

This is a busy and varied role that requires someone who thrives in a dynamic and challenging environment. You will be responsible for managing diary invites, coordinating deadlines, and ensuring seamless communication with clients.

Key Responsibilities
  • Manage diary invites and coordinate deadlines to ensure efficient workflow
  • Help respond and file client emails to prioritize workload
  • Establish a good rapport with clients and contribute to client service satisfaction
  • Communicate effectively with the team and clients to ensure smooth workflow
  • Proactively drive actions and outcomes from other team members
Requirements

We are looking for someone with strong administrative qualities, experience in a Professional Services or Customer Service environment, and confident computer skills. You will be using online systems daily, such as Microsoft Teams, CRM, accounting software, and document filing systems.

What We Offer

At Old Mill, we pride ourselves on being happy at work. We offer a range of benefits, including 25 days' holiday plus bank holidays, an extra day off for birthday celebrations, and up to five extra days purchasable. You'll also enjoy staff discounts on savings on mobile phones, utilities, clothes, and more.

We believe in growing minds, not static functions. We provide funding for professional qualifications and transferable skills training. If you're looking for your next challenge, we're ready to welcome you to Old Mill.