Business Development Manager
4 weeks ago
We're seeking a skilled Business Development Manager to join our team at Universal Business Team. As an Account Manager, you will be responsible for managing over 100 accounts, focusing on nurturing and growing relationships with 'bronze and silver' clients.
This is an environment where building trust and rapport over time is key to success. We're looking for someone who thrives in a more measured, relationship-driven sales cycle and enjoys taking a thoughtful approach to client management.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries
- Build and maintain lasting relationships with clients, offering exceptional service and addressing their needs
- Handle sales inquiries via phone and email, providing detailed quotations and securing orders at a comfortable pace
- Negotiate and close contracts, with a focus on upselling and cross-selling products
- Monitor clients' budgets, offering clear cost explanations and discussing terms in a calm, professional manner
- Resolve conflicts thoughtfully and professionally, ensuring a smooth customer experience
- Follow up with clients to ensure long-term satisfaction with products and services
Requirements:
- Proven experience in a similar role, ideally in a technical sales cycle or relationship-focused environment
- Strong time management, attention to detail, and problem-solving skills
- Excellent communication skills, both written and verbal
- A proactive, patient mindset with a drive to nurture long-term relationships
- Experience in the construction or joinery industry is a plus, but not essential
Working Hours: Monday to Friday, 8am – 5pm (with a 30-minute lunch break).
Benefits:
- Competitive salary with OTE between £35k - £45k (negotiable based on experience)
- Commission and bonuses for hitting targets
- Free onsite parking
- Hot/cold drinks and snacks
- Team meals when targets are met
- Career progression
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