Customer Service Liaison

3 weeks ago


Flax Bourton, North Somerset, United Kingdom Tarmac Full time

At Tarmac, we're looking for a skilled Customer Service Coordinator to join our team. As a key member of our Customer Service Team, you'll be the initial point of contact for our customers, providing an excellent customer service experience and high level of customer care at all times. Your responsibilities will include handling customer enquiries via telephone, online and email orders from initial contact through to delivery, completing data entry and order processing tasks, collaborating with the team and other stakeholders to clarify facts, exchange information, support colleagues and resolve queries, and building relationships with key stakeholders in the account base. If you have experience gained within a similar role, engaging with stakeholders, and possess first class customer service and communication skills, we'd love to hear from you. In addition to a competitive salary, we offer a range of benefits, including a bonus scheme, enhanced holiday entitlement, contributory pension scheme, and access to our Employee Assistance helpline for free and confidential advice. We're committed to creating a dynamic and inclusive environment, and we're looking for someone who shares our values and is proud of a job well done. If you're a team player with a positive 'can-do' attitude, and a desire to grow and be successful, we'd love to hear from you.



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