Senior Administrator
2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Administrator to join our team at CHEC. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients, colleagues, and external organizations.
Key Responsibilities
- Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
- Manage team workload and set tasks to ensure skills are utilized and the team runs efficiently.
- Become a SystmOne mentor to provide support and guidance to staff.
- Provide exceptional customer service to patients, visitors, and staff members.
- Proactively review clinic capacity and adjust appointment slots or add/remove clinics as needed.
- Assist with the mobilization of new contracts.
- Lead team meetings and take minutes as required.
- Prepare briefs to update senior management as needed.
- Organize and book meetings and events with attention to detail.
Requirements
- Strong written and verbal communication skills.
- Self-motivated individual with problem-solving skills.
- Excellent telephone manner.
- Excellent organizational skills and attention to detail.
- Highly proficient in Microsoft Office and other systems.
- Ability to learn and adapt to new internal systems.
- Self-motivated and self-starter with the ability to prioritize and schedule work independently.
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