Senior Administrator

2 months ago


Loughborough, Leicestershire, United Kingdom CHEC Full time

About the Role

We are seeking a highly skilled and experienced Senior Administrator to join our team at CHEC. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients, colleagues, and external organizations.

Key Responsibilities

  • Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
  • Manage team workload and set tasks to ensure skills are utilized and the team runs efficiently.
  • Become a SystmOne mentor to provide support and guidance to staff.
  • Provide exceptional customer service to patients, visitors, and staff members.
  • Proactively review clinic capacity and adjust appointment slots or add/remove clinics as needed.
  • Assist with the mobilization of new contracts.
  • Lead team meetings and take minutes as required.
  • Prepare briefs to update senior management as needed.
  • Organize and book meetings and events with attention to detail.

Requirements

  • Strong written and verbal communication skills.
  • Self-motivated individual with problem-solving skills.
  • Excellent telephone manner.
  • Excellent organizational skills and attention to detail.
  • Highly proficient in Microsoft Office and other systems.
  • Ability to learn and adapt to new internal systems.
  • Self-motivated and self-starter with the ability to prioritize and schedule work independently.


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