Senior Administrator for Referral and Bookings
3 weeks ago
About CHEC
CHEC is a leading healthcare provider with a strong commitment to delivering high-quality patient care. We are seeking an experienced Referral and Bookings Senior Administrator to join our team.
Job Summary
We are looking for a highly organized and detail-oriented individual to oversee the administration team and provide exceptional customer service to patients, colleagues, and external organizations. The successful candidate will have excellent communication skills, a strong problem-solving ability, and the ability to learn and adapt to new systems.
Key Responsibilities
- Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members.
- Manage team workload and set tasks to ensure skills are utilized and the team runs efficiently.
- Provide exceptional customer service to patients, visitors, and staff members.
- Proactively look at clinic capacity and adjust appointment slots or add/remove clinics as needed.
- Assist with the mobilization of new contracts.
- Lead team meetings and take minutes as required.
- Prepare briefs to update senior management as needed.
- Organize and book meetings and events with attention to detail.
Person Specification
- Essential:
- Strong written and verbal communication skills.
- Self-motivated individual.
- Problem solver.
- Excellent telephone manner.
- Excellent organizational skills and attention to detail.
- Highly proficient in Microsoft Office and other systems.
- The ability to learn and adapt to new internal systems.
- Self-motivated and self-starter with the ability to prioritize and schedule work independently.
About Us
CHEC is a group of hospitals and community clinics across the UK, providing end-to-end care for patients through NHS partnerships. We have 5 core values that we uphold through our employee and patient lifecycle: Caring, Passionate, Togetherness, Listening, and Focus.
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Loughborough, Leicestershire, United Kingdom CHEC Full timeAbout the RoleCHEC is seeking a highly skilled and experienced Referral and Bookings Senior Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients, colleagues, and external organisations.Key Responsibilities• Mentor and guide the administration team to...
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Loughborough, Leicestershire, United Kingdom CHEC Full timeAbout the RoleCHEC is seeking a highly skilled Referral and Bookings Senior Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients, colleagues, and external organisations.Key Responsibilities• Mentor and guide the team to provide comprehensive administrative...
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Loughborough, Leicestershire, United Kingdom CHEC Full timeAbout the RoleCHEC is seeking a highly skilled and experienced Referral and Bookings Senior Administrator to join our team. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients, colleagues, and external organisations.Key Responsibilities• Mentor and guide the administration team to...
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Loughborough, Leicestershire, United Kingdom CHEC Full timeAbout the RoleWe are seeking a highly skilled and experienced Referral and Bookings Senior Administrator to join our team at CHEC. As a key member of our administration team, you will be responsible for providing exceptional customer service to patients, colleagues, and external organisations.Key Responsibilities Mentor and guide the team to provide...
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Loughborough, Leicestershire, United Kingdom CHEC Full timeAbout CHECCHEC is a leading provider of eye health services across the UK, with a commitment to delivering high-quality care to our patients. We are seeking a highly organized and detail-oriented Referral and Bookings Administrator to join our team in Loughborough.Job SummaryWe are looking for an enthusiastic and motivated individual to provide...
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