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Healthcare Administration Professional
1 month ago
About the Job:
We are seeking a skilled and dedicated Administrator to join our team at Barchester Healthcare. This role offers a unique opportunity to work in a fast-paced environment, providing administrative support to the home's management team.
Main Responsibilities:
- Manage enquiries and showrounds of the home for prospective families, ensuring excellent customer experience and conversion rates.
- Drive occupancy and reputation of the care home as part of a community engagement team.
- Support resident and family feedback with a focus on customer care.
- Assist with recruitment of home staff, completing employment new starter checks and arranging inductions.
- Prepare payroll for home-based staff and provide advice and guidance on HR queries.
Requirements:
- Experience in a customer-facing role and previous involvement in HR administration and recruitment.
- High level of attention to detail and ability to prioritise tasks effectively.
- Proficient user of Microsoft Office applications, specifically Word, Excel, and Outlook.
- CIPD qualification beneficial but not essential.
Estimated Salary: £25,000 - £35,000 per annum (dependent on location and experience).