Client Experience Specialist
1 day ago
Location: Wrexham - hybrid working
Remuneration: up to £31,000
Contract Details: Permanent, Full Time
About the RoleWe are seeking a talented and enthusiastic Client Experience Specialist to join our team at Adecco. As a Client Experience Specialist, you will play a pivotal role in providing top-notch support and assistance to our valued clients.
Key Responsibilities- Act as a warm, positive, and confident communicator, delivering exceptional service through verbal and written channels.
- Utilise your influential skills to navigate our products digitally and demonstrate their value to clients.
- Maintain market awareness and have a deep understanding of key customer behaviours to better serve our client base.
- Collaborate effectively with internal and external stakeholders to ensure seamless support and customer satisfaction.
- Develop a proficient understanding of our organisation, including its history, methodology, and product suite, to confidently communicate its value to clients.
- Annual leave 25-30 days depending on length of service
- Sports and fitness allowance
- Private Health Insurance after 3 months
- Pension - after 3 months, 5% of salary from the company and 5% employee contribution
- Life insurance - after 3 months (4 times salary)
- Flexi-time
- Free car parking
- Free lunch
- Agile working
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