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Client Services Specialist

2 months ago

Wrexham, Wrexham, United Kingdom The Business Connection Group Full time

Job Title: Client Services Specialist

Job Summary:

We are seeking a highly skilled Client Services Specialist to join our team at The Business Connection Group. As a Client Services Specialist, you will play a critical role in delivering exceptional service to our clients in the financial industry.

Key Responsibilities:

  • Provide timely and effective support to clients, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
  • Collaborate with internal teams to ensure seamless delivery of services and meet client expectations.
  • Stay up-to-date with industry trends and developments, applying this knowledge to improve client services.
  • Ensure all client interactions are professional, courteous, and respectful.

Requirements:

  • Minimum of 3 years of experience in a financial or trade-related role.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Proficiency in MS Office, with the ability to learn new software and systems quickly.

What We Offer:

  • Competitive salary and generous shift allowance.
  • Opportunities for professional growth and development, with a focus on client services and industry expertise.
  • A dynamic and supportive work environment, with a team-oriented culture.

How to Apply:

If you are a motivated and results-driven individual with a passion for client services, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.