Knowledge Services Assistant

3 days ago


Manchester, United Kingdom 0400 FBD USA LLP Full time
Job Summary

We are seeking a highly skilled Knowledge Services Assistant to join our International Arbitration team at Freshfields Bruckhaus Deringer. As a key member of our global Knowledge & Information Services Team, you will play a critical role in supporting our lawyers and business services colleagues with access to curated internal knowledge collections and external resources.

Key Responsibilities
  • Current Awareness: Assist in the creation and sharing of updates, insights, and commentary on legal, regulatory, and market developments.
  • Knowledge Collections Management: Collaborate with Knowledge Lawyers and lawyers in practice groups to maintain and update internal knowledge collections.
  • Internal Knowledge Products Creation/Updating: Support the development and maintenance of internal knowledge products, including know-how and tagging.
  • External Resource Expertise: Develop a comprehensive understanding of external online databases and resources relevant to the practice area.
  • Resources Training and Guidance: Provide training and guidance to lawyers and business services colleagues on the use of knowledge resources.
  • Research & Signposting: Assist users in orienting their searches and respond to queries from lawyers.
  • External Resource Management: Classify and catalog new titles, and update our online library system and relevant SharePoints.
  • Compliance with Policies: Ensure awareness of copyright and compliance policies and adhere to them.
  • Supporting External Vendor Management: Collaborate with Global Procurement and other Knowledge & Information Services colleagues on contract renewals and new purchases of resources.
Requirements
  • Highly IT literate, including excellent command of Microsoft Office 365 (including Excel)
  • SharePoint skills, content publishing, database maintenance
  • Experience of working in a law firm or understanding of legal products/services
About Freshfields Bruckhaus Deringer

Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We are committed to promoting equality and diversity and to developing a culture that values differences.



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