Customer Support Professional

7 hours ago


Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
Empower Customer Success in Renewable Energy

We are a tech-driven energy business dedicated to transforming the way we generate and consume power. Our cutting-edge platform, Kraken, and smart meter technology lead the transition to a sustainable energy future.

About Us

Our company prioritizes reducing our environmental impact and promoting eco-friendly practices across our operations.

The Job

We are looking for a skilled Support Representative to join our team. This role involves providing outstanding customer service, resolving issues, and optimizing operational performance.

You will be the primary point of contact for our field team and customers, addressing installation-related questions, scheduling engineers, and analyzing customer data.

  • Respond to customer inquiries via various channels
  • Coordinate engineer appointments and manage installations
  • Analyze customer data to pinpoint errors and enhance operational efficiency
Essential Qualifications

To excel in this role, you must possess:

  • A commitment to fostering strong customer relationships
  • Superior communication skills (oral and written)
  • A willingness to learn about technical aspects of installations, products, and tariffs
Attractive Benefits

We offer an estimated annual salary of $55,000 - $65,000, based on experience.



  • Brighton, Brighton and Hove, United Kingdom Ashtons Hospital Pharmacy Services Limited Full time

    As a valued member of our team, you will play a key role in delivering exceptional customer service to our clients.We are seeking a highly skilled Customer Service and Support Advisor to join our team at Ashtons Hospital Pharmacy Services Limited. The successful candidate will be responsible for servicing email and phone-based queries and offering first-line...


  • Brighton, Brighton and Hove, United Kingdom Adecco UK Limited Full time

    About the RoleWe are seeking a dedicated and detail-oriented individual to join our Private Banking Team as a Customer Banking Administrator. As a key member of the team, you will play a vital role in providing exceptional customer service and ensuring the smooth execution of financial transactions.Key ResponsibilitiesHandle a range of financial transactions...


  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Brighton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Brighton, Brighton and Hove, United Kingdom Cineworld Cinemas Ltd Full time

    About the RoleWe are looking for a talented Customer Experience Professional to become a part of our team at Cineworld Cinemas Ltd. As a Barista, you will play a critical role in delivering exceptional customer experiences, driving sales growth, and contributing to a positive brand image.The estimated annual salary for this position is $50,000-$70,000 based...


  • Brighton, Brighton and Hove, United Kingdom In Technology Group Full time

    Supporting Excellence in TechnologyWe are seeking a dedicated Technical Support Professional to join our team at In Technology Group. This permanent role is an excellent opportunity for someone eager to further their career within the dynamic Technology sector.The successful candidate will have experience providing software / hardware support, knowledge of...


  • Brighton, Brighton and Hove, United Kingdom Sopro Full time

    Job DescriptionWe're seeking an experienced Customer Success Manager to join our team. As a key member of our Client Relationships team, you'll be responsible for building strong relationships with clients, understanding their needs, and developing strategies to drive success.This role supports the development and growth of client accounts, including new...


  • Brighton, Brighton and Hove, United Kingdom Legal & General Full time

    We are looking for a talented Customer Support Consultant to join our Group Protection team. This is a hybrid role, which requires working a minimum of 1 day a week in our Hove office, Monday-Friday between core hours of 8-6.The salary for this position is £24,000, with the potential for a salary increase of up to 10% after 6 months.Your key...

  • Support Professional

    2 months ago


    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Support Worker to join our team at beBee Professionals in Brighton. This role involves supporting individuals with disabilities in their daily activities and personal development.Key Responsibilities:Support individuals with disabilities in their daily living activities.Implement care plans and monitor progress.Facilitate community and...


  • Brighton, Brighton and Hove, United Kingdom Brook Street UK Careers Full time

    About the Job:We are looking for a Technical Customer Advisor to join our growing team at Brook Street UK Careers.This is an exciting opportunity to work within a small friendly team who encourage in-house development and career progression.Key Responsibilities:To respond to customer queries promptly and professionally via phone, email, and live chat.To...

  • Support Professional

    3 months ago


    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals in Brighton is seeking a dedicated Support Worker to join our team. This role involves providing support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Deliver daily living support and encourage independence in service users.Implement care plans and monitor progress towards set...


  • Brighton, Brighton and Hove, United Kingdom ProTalent Limited Full time

    Tax Career Development at Pro TalentAre you passionate about a career in taxation? Do you want to learn from experienced professionals and contribute to a dynamic team? Look no further than Pro Talent's trainee program, designed to nurture talented individuals into skilled tax experts.Role OverviewIn this exciting role, you will assist experienced tax...


  • Brighton, Brighton and Hove, United Kingdom Brook Street Full time

    We are seeking a highly skilled Customer Support Specialist - IT Data Role to join our growing team at Brook Street. As a key member of our team, you will play a vital role in providing exceptional support to our customers.This role requires someone with excellent communication skills and a background working in a corporate environment dealing with customers...


  • Brighton, Brighton and Hove, United Kingdom Paxton Access Full time

    We are a leading global brand with nearly 40 years of experience, boasting a team of over 400 employees spread across the world. We pride ourselves on creating a vibrant work environment that prioritizes excellent company culture.Our TeamPaxton Access is a great place to work, offering brilliant benefits that come with any role at our company. Our focus is...


  • Brighton, Brighton and Hove, United Kingdom The Boots Company PLC Full time

    At The Boots Company PLC, we are seeking a highly skilled and motivated individual to join our team as a Retail Assistant. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.Key responsibilities include carrying out pre-examination checks on...


  • Brighton, Brighton and Hove, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    £25,000 per annumHybrid from Brighton OfficeFull Time, PermanentWe are seeking a highly organised and proactive Sales Support Administrator / Junior Internal Account Manager to join our dynamic Sales and Business Support teams. As a key player in our business, you will work closely with Account Managers, Directors, and other teams to ensure our customers...


  • Brighton, Brighton and Hove, United Kingdom ABM UK Full time

    Job Title: Security Professional with Excellent Customer Service SkillsEstimated Salary: £12,970 per annumAbout ABM UKABM is one of the world's leading providers of integrated facility services. Our mission is to create a cleaner, healthier, and more sustainable environment for all.Key Responsibilities:Deliver Exceptional Customer Service: Provide...


  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled Learning Support Professional to join our team at beBee Professionals in Brighton. As a Learning Support Professional, you will play a vital role in supporting our teaching staff in creating a supportive and inclusive learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational...


  • Brighton, Brighton and Hove, United Kingdom Bupa Global Full time

    Job OverviewWe are seeking a highly skilled Food Service Support Professional to join our team at Dean Wood Care Home in Brighton. This role is ideal for individuals who are passionate about delivering exceptional customer service and have experience in a food service environment.About the RoleThis 24-hour per week position involves serving meals and drinks...


  • Brighton, Brighton and Hove, United Kingdom BFBi Midland Section Committee Full time

    Trade Support SpecialistThe BFBi Midland Section Committee is seeking a skilled Trade Support Specialist to join our team in Brighton. In this exciting role, you will be responsible for the installation and maintenance of Dispense Systems, working closely with customers to ensure their needs are met. Your technical expertise will be essential in creating...


  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £18,000 - £24,000

    beBee Professionals in Brighton is seeking a highly skilled and motivated Learning Support Assistant to join our team. As a key member of our staff, you will work closely with teachers to support students with special educational needs, helping them to achieve their full potential.Key Responsibilities:Develop and implement individualized education plans...