Customer Support Coordinator

3 weeks ago


Brighton, Brighton and Hove, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

£25,000 per annum

Hybrid from Brighton Office

Full Time, Permanent

We are seeking a highly organised and proactive Sales Support Administrator / Junior Internal Account Manager to join our dynamic Sales and Business Support teams. As a key player in our business, you will work closely with Account Managers, Directors, and other teams to ensure our customers receive exceptional service and value.

Your Key Responsibilities:

  • Sales Support & Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more.
  • Price Optimisation: Work with distributors to secure the best pricing for our deals.
  • Order Management: Ensure orders are processed efficiently, purchase orders are placed promptly, and all order details are accurate and up-to-date.
  • Forecasting & Reporting: Maintain forecasts and report updates to the Renewals and Business Support Manager.
  • Cross-Team Communication: Act as a bridge between Sales, Finance, and other teams, ensuring everyone has the information they need.
  • Continuous Improvement: Contribute to refining and improving our systems and processes.

You'll be a Great Fit if You:

  • Deliver Results: Love hitting goals, whether it's closing deals, managing renewals, or getting the best prices.
  • Thrive on Collaboration: Enjoy building relationships and working together with customers and colleagues alike.
  • Have a Competitive Edge: Driven, resilient, and commercially savvy, with a knack for getting things done.
  • Are Organised & Proactive: Able to manage your own work and deadlines with confidence.

What We Offer:

  • 25 days Annual Leave + Bank Holidays.
  • Health Cash Plan, Annual Bonus Scheme, Opportunity & Colleague-Led Spot Bonus Schemes.
  • Cycle2Work Scheme, Headspace Subscription, Perkbox Benefits Program, and more.
  • Remote Work & Flexible Hours, Regular Social Events.
  • Extensive training & development opportunities with paid study leave.


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