Service Advisor
4 weeks ago
Customer Service and Sales Advisor – Dunstable
Renault Truck Commercials' prestigious Chiltern Dealership based in Dunstable, is looking for an excellent and experienced Vehicle Dealership Service Advisor to provide a service to customers that will promote the profitable sale of Workshop Services and Products.
Paying c£30,000 DOE plus overtime paid at time and a half
Mon-Fri 44 hrs – rotating week about: 08.00 to 18.00 and 06.00 to 16.00 with alternate Saturday mornings paid at time and a half.
This role is the first point of contact for both face to face and telephone customers and is a central position between the workshop and service areas of the business as well as involvement in the support of admin and invoicing functions.
Key Responsibilities:
- Vehicle Dealership experience
- Familiarisation of book times
- Familiarisation with Vehicle parts.
- Understanding of relevant systems relating to the Service Department including changes and on-going developments.
- Interested in product development by reading relevant technical information issued.
- Good communication skills, both written and oral.
- Confidence and upselling skills
- Customer focus
Benefits:
- 25 days holiday rising with service
- Pension scheme of up to 5% contribution by RTC
- Healthcare cashback scheme
- Employee 'Works Perks' scheme
We look forward to hearing from you.
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