Service Advisor

4 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Volvo Group Full time

Customer Service and Sales Advisor – Dunstable

Renault Truck Commercials' prestigious Chiltern Dealership based in Dunstable, is looking for an excellent and experienced Vehicle Dealership Service Advisor to provide a service to customers that will promote the profitable sale of Workshop Services and Products.

Paying c£30,000 DOE plus overtime paid at time and a half

Mon-Fri 44 hrs – rotating week about: 08.00 to 18.00 and 06.00 to 16.00 with alternate Saturday mornings paid at time and a half.

This role is the first point of contact for both face to face and telephone customers and is a central position between the workshop and service areas of the business as well as involvement in the support of admin and invoicing functions.

Key Responsibilities:

  • Vehicle Dealership experience
  • Familiarisation of book times
  • Familiarisation with Vehicle parts.
  • Understanding of relevant systems relating to the Service Department including changes and on-going developments.
  • Interested in product development by reading relevant technical information issued.
  • Good communication skills, both written and oral.
  • Confidence and upselling skills
  • Customer focus

Benefits:

  • 25 days holiday rising with service
  • Pension scheme of up to 5% contribution by RTC
  • Healthcare cashback scheme
  • Employee 'Works Perks' scheme

We look forward to hearing from you.


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