Restaurant Manager
2 days ago
Location: Glasgow
Hours of work: 40
Contract Type: Permanent
At ISS Facility Services UK, we are committed to delivering exceptional customer experiences in a dynamic and inclusive work environment. As a Restaurant Manager, you will play a key role in leading our catering team to provide impeccable service and quality food to our guests.
Key Responsibilities:
- Lead daily shift operations, ensuring all service points and food service hosts are prepared and ready for business.
- Supervise the preparation and delivery of high-standard food and drink services, meeting customer expectations.
- Develop and implement innovative drinks offers to enhance the customer experience.
- Ensure team members understand their responsibilities and provide support to achieve their goals.
- Plan, organize, and deliver bespoke catering events within the Beacon.
- Manage restaurant bookings and reservations, responding promptly to customer queries.
- Prepare and deliver daily service briefings, motivating and inspiring the team.
- Establish clear communication channels between FOH and BOH team members.
Professional and Personal Competencies/Qualifications:
- Proven experience in a high-end food service supervisory role.
- Excellent IT literacy and communication skills.
- Ability to identify and resolve issues, meeting customer expectations.
- Personal license holder (desirable).
About ISS Facility Services UK:
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We strive to create a work environment that supports each individual's ambitions, needs, and desires. Our commitment to inclusivity and diversity makes ISS a more creative, productive, and happy place to work.
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