Fitch Group IT Support Specialist

2 weeks ago


London, Greater London, United Kingdom Fitch Solutions Full time

Service Desk IT Support Role

Fitch Group is currently seeking a talented IT Support Specialist based out of our London office.

The Fitch Group Service Desk is a fast-paced team that provides IT support to over 5,500 users globally.

What We Offer:

  • Exceptional opportunities for growth and development.
  • A high-achieving, diverse team environment.
  • Excellent exposure to the latest technology.

We'll Count on You To:

  • Provide high-quality support by answering calls and tickets directed to the Global Service Desk.
  • Respond to and resolve requests within the specified time frame as logged in the ticketing system.
  • Work with colleagues to increase knowledge across the Global Service Desk team.

What You Need to Have:

  • Experience supporting Microsoft products such as Windows 10 and Office 2019/365.
  • Experience with supporting laptops/MFD and video conferencing equipment.
  • At least 2 years experience in a fast-paced Service Desk environment.

This is a 6 months FTC role, on-site in London, 5 days per week.



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