Fitch Group IT Support Specialist
2 weeks ago
Service Desk IT Support Role
Fitch Group is currently seeking a talented IT Support Specialist based out of our London office.
The Fitch Group Service Desk is a fast-paced team that provides IT support to over 5,500 users globally.
What We Offer:
- Exceptional opportunities for growth and development.
- A high-achieving, diverse team environment.
- Excellent exposure to the latest technology.
We'll Count on You To:
- Provide high-quality support by answering calls and tickets directed to the Global Service Desk.
- Respond to and resolve requests within the specified time frame as logged in the ticketing system.
- Work with colleagues to increase knowledge across the Global Service Desk team.
What You Need to Have:
- Experience supporting Microsoft products such as Windows 10 and Office 2019/365.
- Experience with supporting laptops/MFD and video conferencing equipment.
- At least 2 years experience in a fast-paced Service Desk environment.
This is a 6 months FTC role, on-site in London, 5 days per week.
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