IT Support Specialist

3 weeks ago


London, Greater London, United Kingdom Fitch Solutions Full time

Job Title: Service Desk Consultant

Fitch Solutions is seeking a skilled Service Desk Consultant to join our dynamic team in London.

The successful candidate will provide high-quality support to our global users, responding to calls and tickets in a timely and efficient manner.

Key Responsibilities:

  • Provide technical assistance to users via phone, email, or ticketing system
  • Respond to and resolve requests within specified timeframes
  • Collaborate with colleagues to enhance knowledge and skills across the Service Desk team
  • Develop technical expertise to improve request resolution capabilities
  • Ensure users are informed of progress throughout the lifetime of their calls
  • Maintain a high level of attention to detail and adherence to procedures

Requirements:

  • Experience supporting Microsoft products, including Windows 10 and Office 2019/365
  • Experience with supporting laptops, MFDs, and video conferencing equipment
  • At least 2 years of experience in a fast-paced Service Desk environment
  • Excellent communication skills, both verbal and written

Desirable Skills:

  • Experience with Windows 11
  • Experience with Mac OS
  • Experience supporting VIP users

This is a 6-month FTC role, based in London, working 5 days a week.


  • IT Support Specialist

    4 weeks ago


    London, Greater London, United Kingdom Logicle IT Full time

    Job Description for IT Support SpecialistLogicle IT is seeking an experienced IT Support Specialist to join our team. As a key member of our IT Support Team, you will be responsible for providing technical support to our clients. Main ResponsibilitiesProvide first-line technical support to clients via phone, email, or ticketing systemLog and resolve all...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Logicle IT Full time

    Job Title: IT Support SpecialistCompany: Logicle ITWe are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, handling incoming tickets via email and telephone, and ensuring all issues and resolutions are logged.Main Responsibilities:Provide first...

  • Support Specialist

    4 weeks ago


    London, Greater London, United Kingdom Evolve Housing + Support Full time

    About the Role:We are looking for a dedicated and passionate Support Specialist to join our team at Evolve Housing + Support. As a Support Specialist, you will play a vital role in supporting vulnerable young people to achieve independent living and better manage life issues.Key Responsibilities:Supporting young people with their daily needs, including...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    Job DescriptionWe are seeking a Learning Support Specialist to join our team at ClassRoom Support.About the RoleThe successful candidate will work directly with students to support their learning and social/emotional development, collaborating with teachers to create inclusive learning environments. They will track student progress and adapt support...


  • London, Greater London, United Kingdom Victim Support Full time

    Job Title: Domestic Abuse Support SpecialistJob Summary: We are seeking a skilled Domestic Abuse Support Specialist to join our team at Victim Support. The successful candidate will provide high-quality support and advocacy services to victims of domestic abuse in Bedfordshire.Key Responsibilities:Provide a high-quality support and advocacy service to...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Star IT Systems Full time

    Star IT Systems is seeking a skilled IT Support Specialist to join our team in London. As a Graduate IT Professional, you will be responsible for providing first-line IT support to our clients. Your duties will include maintaining inventories of kiosk equipment, escalating complex issues to senior IT Support members, and demonstrating self-motivation working...


  • London, Greater London, United Kingdom School-Home Support Full time

    Family Support Specialist: A Role That Makes a Difference in Children's LivesAt School-Home Support, we are committed to helping children and young people overcome challenges and succeed in their education. We are seeking a Family Support Specialist to join our team and work directly with families, schools, and community organisations to provide expert...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job Title: IT Support SpecialistCompany: Vertex IT Solutions LtdJob Summary:We are seeking an IT Support Specialist to join our team. The successful candidate will be responsible for managing the Helpdesk system and providing first-line support to users.Main Responsibilities:Log all telephone calls on the Helpdesk system and assist users in solving...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom IT Recruit UK Ltd. Full time

    We are seeking an experienced IT Support Specialist to join our team at IT Recruit UK Ltd. in Surrey. The successful candidate will provide helpdesk and networking support to our clients.Key ResponsibilitiesProvide 1st and 2nd line support to clientsInstall and configure software and hardwareSet up new users on the system and with relevant hardwareDevelop...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Star IT Systems Full time

    IT Support RoleStar IT Systems is seeking an IT Support Specialist to implement and support the company's IT strategy. The successful candidate will manage third-party solutions, conduct database analysis, and ensure the company's computing resources are well managed.Implement and support the IT strategy for systems, applications, software, services, and...


  • London, Greater London, United Kingdom Fitzrovia IT Limited Full time £28,000

    Technical Support Specialist JobAbout the RoleFitzrovia IT Limited is seeking a highly motivated Technical Support Specialist to join our expanding team.As a Technical Support Specialist, you will be responsible for providing exceptional customer service, resolving technical issues, and working collaboratively with our team to deliver top-notch IT support...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job Title: IT Support SpecialistJob Summary: We are seeking an IT Support Specialist to provide desktop and remote support to users, maintain the service desk platform, and provide excellent customer service.Main Responsibilities:Triage incoming requests and incidents via email, telephone, and self-service, ensuring appropriate resolutions or escalations to...


  • London, Greater London, United Kingdom Classroom Support Full time

    We are seeking a dedicated Student Support Specialist to join our team at Classroom Support. The ideal candidate will have expertise in supporting students with challenging behaviour and diverse learning needs.The successful candidate will work closely with students, teachers, and parents to develop and implement effective strategies for student success. Key...


  • London, Greater London, United Kingdom Smart Recruit IT Full time

    IT Technical Support SpecialistAt Smart Recruit IT, we are seeking a highly skilled IT Technical Support Specialist to join our service desk team. The successful candidate will be responsible for monitoring the service desk for IT issues, reviewing incoming tickets, and prioritizing and managing multiple open cases.Main Responsibilities:Monitor service desk...


  • London, Greater London, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly skilled Administrative Support Specialist to join our team. As an integral part of our Senior Leadership Team, you will provide exceptional administrative support to our Chief Executive Officer (CEO).Your key responsibilities will include:Managing the CEO's diary and ensuring seamless coordination of meetings,...


  • London, Greater London, United Kingdom Classroom Support Full time

    We are seeking a dedicated British Sign Language (BSL) Instructional Support Specialist to support deaf or hard of hearing students in creating an inclusive and accessible learning environment.Responsibilities:Provide support to students who are deaf or hard of hearing in individual and group settings.Collaborate with teaching staff to integrate BSL into the...

  • Support Specialist

    2 weeks ago


    London, Greater London, United Kingdom Victim Support Full time

    Job Summary:We are seeking a skilled Support Specialist to join our Domestic Abuse team in London, working 37.5 hours a week in a hybrid model of working from home and our London office.This role offers the opportunity to make a real difference every day by supporting our service and contributing to change and improvement for those who need it.The successful...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Company Overview">Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy, and Disclaimers which can be found at hays.">Job Description">We are looking for an Executive Support Specialist to join our...

  • IT Support Specialist

    1 month ago


    London, Greater London, United Kingdom Apax Support Ltd Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Apax Support Ltd. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our ICT systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesManage technical issues and coordinate with our Managed...


  • London, Greater London, United Kingdom Meridian Business Support Full time

    Meridian Business Support is looking for a Switchboard Support Specialist to work in a fast-paced environment. As a key member of our team, you will provide excellent customer service and support to our clients.Your primary responsibility will be to answer and route incoming calls, provide accurate information to callers, and redirect them to appropriate...