Fitch Group Talent Development Associate Director Role

3 weeks ago


London, Greater London, United Kingdom Fitch Group, Inc. Full time

Job Summary:

Fitch Group is seeking a Training and Development Manager - Associate Director to join our team. The successful candidate will be responsible for designing and delivering training programs to enhance the skills and knowledge of our employees.

Key Responsibilities:

  • Develop and Implement Training Programs: Create and deliver training sessions on Salesforce processes and procedures, tailored to the audience with sector and regional-specific examples.
  • Evaluate and Improve Training Materials: Review existing training materials, identifying those that remain relevant and categorizing them by audience (sector, region, role, title, etc.).
  • Identify Training Gaps: Utilize surveys, material reviews, and interviews with sector representatives to pinpoint significant training gaps within our organization, especially concerning BRM systems, Salesforce, Qlik dashboards, SAP, and other critical tools.
  • Collaborate with Cross-Functional Teams: Work closely with the Sales Enablement and Salesforce teams to ensure group objectives are met and training programs are aligned with business needs.
  • Minimum Requirements: A minimum of 3 years of experience providing structured and informal training, 3 years of experience working with Salesforce, and strong knowledge of Microsoft Office applications.
  • Preferred Qualifications: Experience with Jira, Confluence, Microsoft Projects, and Microsoft Forms would be advantageous.

About Fitch Group:

Fitch Group is a global leader in financial information services with operations in over 30 countries. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.



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