Customer Service Representative II
4 weeks ago
Unlock Your Potential at Freudenberg
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative II. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and developing initiatives to proactively inform and educate customers.
Key Responsibilities:
- Provide customer services relating to sales, sales promotions, installations, and communications.
- Ensure good customer relations are maintained and customer claims and complaints are resolved fairly and effectively.
- Develop organization-wide initiatives to proactively inform and educate customers.
- Develop improvement plans in response to customer surveys.
Requirements:
- Have a good understanding of manufacturing processes, materials, and procedures involved in the FO product range.
- Be able to relate to these processes when dealing with client quotations and expectations.
- Capable of understanding technical drawings, data sheets, and specification documents.
- Confident and effective communicator with excellent written and oral skills.
- Able to quickly take ownership of customer requirements and make decisions and problem-solve using available tools and resources.
- Excellent team player with strong organization and time-management skills.
- Proficient in Microsoft Office packages, with SAP experience an asset.
- Foreign language skills an asset due to international customer base.
What We Offer:
At Freudenberg, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
-
Customer Service Representative II
4 weeks ago
Neath, Neath Port Talbot, United Kingdom Freudenberg Full timeUnlock Your Potential at FreudenbergAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative II. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and developing initiatives to proactively inform and educate customers.Key...
-
Customer Service Representative II
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Freudenberg Full timeCustomer Service at FreudenbergResponsibilities:Provide customer service related to sales, sales promotions, installations, and communications.Maintain good customer relations and resolve customer claims and complaints fairly and effectively.Develop organization-wide initiatives to inform and educate customers.Develop improvement plans based on customer...
-
Customer Service Representative
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Calor Gas Full timeCustomer Service RepresentativeAt Calor Gas, we are looking for a skilled Customer Service Representative to join our Customer Experience team.The ideal candidate will have excellent communication and interpersonal skills, a strong sense of ownership, and the ability to work in a fast-paced environment.Key responsibilities will include:Providing a primary...
-
Customer Service Representative
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Calor Gas Full timeCustomer Service RepresentativeAt Calor Gas, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Experience team, you will be responsible for providing exceptional customer service via phone and written correspondence.Key Responsibilities:Resolve customer complaints and issues in a timely and...
-
Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Freudenberg Full timeJoin Freudenberg's Customer Service TeamAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Freudenberg. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key...
-
Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Freudenberg Full timeJoin Freudenberg's Customer Service TeamAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Freudenberg. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key...
-
Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Calor Gas Full timeCustomer Service Representative OpportunityAt Calor Gas, we're committed to keeping our customers safe, warm, working, and informed. We're seeking a skilled Customer Service Representative to join our team and provide exceptional support to our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issues via phone...
-
Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Calor Gas Full timeCustomer Service Representative OpportunityAt Calor Gas, we're committed to keeping our customers safe, warm, working, and informed. We're seeking a skilled Customer Service Representative to join our team and provide exceptional support to our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issues via phone...
-
Customer Service Representative
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Candour Talent Ltd Full timeJob Title: Customer Support RepresentativeLocation: Not specifiedEmployment Type: PermanentWorking Hours: Monday - Thursday 8.30 - 5pm, Friday 8.30 - 3.30pmSalary: £26,265Candour Talent Recruitment is recruiting a skilled Customer Support Representative to provide first-class customer service to both internal and external customers. This role involves...
-
Customer Service Representative
4 weeks ago
Neath, Neath Port Talbot, United Kingdom Tesco Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative in our Phone Shop. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a great shopping experience for our customers, and contributing to the success of our store.Key...
-
Customer Service Representative
4 weeks ago
Neath, Neath Port Talbot, United Kingdom Tesco Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative in our Phone Shop. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a great shopping experience for our customers, and contributing to the success of our store.Key...
-
Customer Service Representative
4 weeks ago
Neath, Neath Port Talbot, United Kingdom Tesco Full timeAbout the RoleWe're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative in our Phone Shop in Port Talbot Superstore. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and contributing...
-
Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Freudenberg Full timeJoin Freudenberg's Customer Service TeamAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Freudenberg. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key...
-
Customer Service Representative
1 month ago
Neath, Neath Port Talbot, United Kingdom Freudenberg Full timeJoin Freudenberg's Customer Service TeamAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Freudenberg. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key...
-
Customer Service Representative
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Tesco Full timeAbout the RoleWe are looking for a skilled and enthusiastic individual to join our retail team as a Customer Service Representative. As a Customer Service Representative, you will play a key role in delivering excellent customer service and contributing to the success of our store.About UsTesco is a leading international retailer offering a wide range of...
-
Retail Customer Service Representative
6 days ago
Neath, Neath Port Talbot, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be the face of Tesco, providing exceptional customer service and ensuring that every customer leaves the store with a smile on their face.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and service...
-
Customer Service Representative
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.Key...
-
Customer Service Specialist
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Upstream Solutions Group Full timeJob Title: Customer Support Representative – Projects TeamLocation: Port TalbotWe are seeking a highly skilled Customer Support Representative to join our Projects Team. The ideal candidate will have a technical background and experience in quotation management.The role of the Customer Support Representative is to provide exceptional customer service to...
-
Customer Service Representative
4 weeks ago
Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full time{"title": "Customer Assistant", "description": "Join our team and become a part of Lidl's success!About the role:We're looking for a Customer Assistant to join our team in Lidl. As a Customer Assistant, you will be the face of our store, providing excellent customer service and ensuring that every customer receives a warm and welcoming experience.Your...