Customer Service Representative
2 weeks ago
We're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative in our Phone Shop in Port Talbot Superstore. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and contributing to the overall success of our store.
Key Responsibilities
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Offer expert advice on our products and services, ensuring customers have a clear understanding of their options and making informed purchasing decisions
* Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
* Maintain a high level of product knowledge, staying up-to-date with new releases and promotions
* Participate in visual merchandising and store displays to create an engaging and welcoming shopping environment
What We Offer
* Competitive hourly rate, with opportunities for pay increases and bonuses
* Comprehensive training and development programs to enhance your skills and knowledge
* A dynamic and supportive work environment, with opportunities for career progression and growth
* Access to exclusive colleague benefits, including discounts on products and services, and opportunities to earn rewards and recognition
About Us
Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We're passionate about creating a workplace that's inclusive, diverse, and supportive, where everyone can thrive and reach their full potential. If you're passionate about delivering exceptional customer experiences and joining a dynamic team, we'd love to hear from you
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