Customer Service Representative

2 weeks ago

Neath, Neath Port Talbot, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and service targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process customer transactions, handle cash and operate a cash register
  • Work collaboratively with colleagues to achieve sales and service targets
  • Participate in visual merchandising and store displays to promote products and services

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career development and progression within the company
  • A supportive and collaborative team environment

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and a positive attitude
  • Ability to work flexible hours, including evenings and weekends
  • Basic math skills and accuracy with handling cash

What to Expect

As a Customer Assistant, you will be an integral part of our store team, working closely with colleagues to deliver exceptional customer service and achieve sales and service targets. You will have the opportunity to develop your skills and knowledge, and progress within the company.

Apply Now

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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