Customer Service Support Specialist

2 days ago


Alfreton CP, United Kingdom British Heart Foundation Full time

At the British Heart Foundation, we're committed to funding life-saving research into heart and circulatory diseases. As a Customer Service Support Specialist, you'll be the first point of contact for customers in our charity shop, providing exceptional service and support while helping us achieve our mission.

The estimated salary for this role is £9-10 per hour, depending on location and experience. You'll work alongside a supportive team to deliver excellent customer service, process donations, and assist with administrative tasks. If you have excellent communication skills, a calm demeanor, and are comfortable working in a fast-paced environment, we'd love to hear from you.

This is an unpaid voluntary position, but you'll receive a 25% discount on donated goods and 10% discount on new goods in our shops, as well as access to training and development opportunities. You'll also enjoy unlimited, free, and confidential support by Retail Trust and reasonable travel expenses reimbursed.

Typical tasks include:

  • Dealing with face-to-face, phone, and online enquiries
  • Reception and front-of-house duties, helping around the cashier desk
  • Completing administration procedures accurately
  • Arranging collections of donations via our local van teams

What you can expect:

  • A supportive and inclusive team environment
  • Ongoing training and development opportunities
  • Reasonable travel expenses reimbursed
  • Volunteer certificates, references, and long service awards provided


  • Alfreton CP, United Kingdom British Heart Foundation Full time

    Improve lives by providing exceptional customer service as a Front-of-House Volunteer at the British Heart Foundation.As a key point of contact, you will handle face-to-face, phone, and online enquiries with support from the team. Your responsibilities will include reception duties, helping around the cashier desk, completing administration procedures...


  • Alfreton CP, United Kingdom Premier Inn Full time

    We are seeking a Customer Service Representative to join our Premier Inn team in Mansfield.Salary: Up to £11.79 per hourThe successful candidate will be responsible for providing exceptional customer service, welcoming guests and ensuring their stay is enjoyable.This fixed-term contract until 31/03/25 requires the individual to work 16 hours a week across 2...


  • Alfreton, United Kingdom Unipart Logistics Full time

    Job Advert **Customer Services Administration Support** **Alfreton (DE55 4QJ)** **£22,211 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme** **About the Job** Relationships mean everything to us, and this one is particularly special. You’ll have an...


  • Alfreton CP, United Kingdom NHS Full time

    Job Description:**Job Summary:** We are seeking an experienced Rehabilitation Services Specialist to join our team at Field House, a specialist rehabilitation service for women with Mental Illness and/or Personality Disorder.**Key Responsibilities:**Provide high-quality rehabilitation services to service users with complex presentations.Develop and implement...


  • Alfreton CP, United Kingdom British Heart Foundation Full time

    **Job Overview:**We are seeking a customer support associate to join our team at the British Heart Foundation charity shop. This is an exciting opportunity to make a difference in the lives of people affected by heart and circulatory diseases.The ideal candidate will be responsible for providing exceptional customer service, handling phone and face-to-face...


  • Alfreton CP, United Kingdom R. H. COMMERCIAL VEHICLES LTD Full time

    About UsR. H. Commercial Vehicles Ltd is a trusted dealer with over 40 years of expertise in the commercial vehicle market. We pride ourselves on providing top-notch service to our customers, and we're looking for someone who shares our commitment to excellence.The JobWe're seeking a skilled HGV Breakdown and Servicing Specialist to join our team. As a key...


  • Alfreton CP, United Kingdom Care By Us Ltd Full time

    About the RoleWe are seeking a compassionate and caring individual to join our team as a Care and Support Specialist. In this role, you will work closely with our clients to provide personalized care and support in their own homes.As a Care and Support Specialist, you will be responsible for assisting with daily living tasks such as bathing, dressing, and...


  • Alfreton CP, United Kingdom Perrys Motor Sales Ltd Full time

    Job Title: System Support SpecialistWe are seeking a highly skilled System Support Specialist to join our team at Perrys Motor Sales Ltd. The successful candidate will be responsible for providing technical support, troubleshooting, and maintenance of systems.The ideal candidate will have strong problem-solving skills, excellent communication abilities, and...


  • Alfreton, United Kingdom Cherry Professional Limited Full time

    **Customer Service Administrator | Alfreton | £21,300** Cherry Professional are delighted to be working alongside an expansive, North-Derbyshire based client to recruit an adaptable **Customer Service Administrator**. Under the direction of the **Customer Services Team Leader**, you will be working alongside the **Customer Services Team**, providing...


  • Alfreton, United Kingdom 2Fawcett Recruitment Full time

    Role**:Customer Service Administrator** Type: Permanent Location: Alfreton Hours: 8.30 - 4.30pm **Salary**: £23,000 2fawcett are recruiting for a customer service administrator. This is a pivotal role providing a link from the customer to the business. A key company role with customers in all areas including orders, pricing, costing, forecasting, CRM...


  • Alfreton CP, United Kingdom oilandgas Full time

    We are looking for a skilled Industrial Water Treatment Specialist to join our team. As a specialist in this field, you will be the primary point of contact for our customers, providing technical support and replacement parts for industrial water treatment systems.Your duties will include booking engineers for installation and commissioning of projects,...


  • Alfreton, United Kingdom 2fawcett - Empowering Recruitment Full time

    Role**:Customer Service Administrator** Salary**:£22,000** Location**:Alfreton Derbyshire** Type: Permanent Hours: Full time Monday - Friday Overview The key purpose of this role is to process customer orders, answer customer questions quickly and effectively, resolve issues with empathy and care. The Role & Responsibilities of the **Customer Service...


  • Alfreton CP, United Kingdom SF Recruitment Full time

    About the RoleSF Recruitment are currently recruiting for an experienced Accounts Receivable Assistant to join their team on a full-time, ongoing temporary basis. As a credit control specialist, you will play a crucial role in supporting the business in managing its debt collection process.You will be responsible for:Reconciliation of accounts with high...


  • Alfreton, United Kingdom Morgan King Full time

    Our client is a leading supplier of medical equipment dedicated to enhancing the quality of life for individuals facing mobility challenges due to illness or injury. They specialise in providing a wide range of products tailored to meet the unique needs of our customers, offering solutions that promote independence, comfort, and safety. **Position...


  • Alfreton, United Kingdom People Solutions Group Limited Full time

    What's in it for me? People Solutions are seeking a Customer Service Manager to join our growing client within the Health Sector who are based in Derbyshire but this role has the option for a hybrid/home working model. JOB PURPOSE: Proactively work with a range of stakeholders to support management and mitigation of supply and service disruptions and help...


  • Alfreton, Derbyshire, United Kingdom Quality Service Recruitment Full time

    About the OpportunityWe are seeking a highly skilled and experienced Pallet Network Distribution Specialist to join our sales team, driving business growth through pallet network distribution, warehousing, and general haulage services. This is an exciting opportunity for a sales professional to join a leading staffing agency in the Midlands and South...


  • Alfreton, United Kingdom Unipart Logistics Full time

    Job Advert **Customer Service Advisor** **Alfreton (DE55 4QJ)** **£24322.00** per annum starting, plus 22 days holiday rising and bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme** **About the Job** Relationships mean everything to us, and this one is particularly special. You’ll...


  • Alfreton, United Kingdom Elizabeth Michael Associates Full time

    **TEMPORARY ONGOING ADMINISTRATOR / CUSTOMER SERVICE** **DE55 2DT** **TEMPORARY/TEMPORARY TO PERMANENT** **CUSTOMER SERVICE/ ADMINISTRATION** **MONDAY - FRIDAY SHIFTS BETWEEEN 9AM - 6PM** **FULL TIME - 37.5 HOURS** **£10.42 PER HOUR** **STARTING ASAP** - Our client here at Elizabeth Michael is seeking an experienced Administrator/ Customer service...


  • Alfreton, United Kingdom TRT-Ltd Full time

    **Turbine Repair Technologies Ltd (TRT Ltd)** are excited to be looking for a **Customer Service Advisor** to join our team. **DUTIES & RESPONSIBILITIES**: This is an exciting role within the Customer Services team. Your role and responsibilities are below; **Customer Focus - **Ensuring that Customers expectations are understood, clearly stated to internal...


  • Belper CP, United Kingdom Vaillant Group Full time

    Company OverviewAt Vaillant Group, we're dedicated to delivering exceptional customer experiences through innovative digital solutions. Our team of experts works tirelessly to ensure that our customers receive top-notch service and support.