Customer Services Administration Support

4 months ago

Alfreton, United Kingdom Unipart Logistics Full time

Job Advert

**Customer Services Administration Support**

**Alfreton (DE55 4QJ)**

**£22,211 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme**

**About the Job**

Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play providing effective and accurate administrative support to the Customer Service Team.

Here at Unipart we don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's ‘From Gate to Great’ training and development program.

As Customer Services Administration Support you will ensure a high-quality service is always a key focus, utilising a combination of communication, administration and customer service skills.

As part of your key responsibilities you’ll:

- Ensure all assigned tasks are actioned promptly and resolved accurately in accordance with business agreed SOPs
- Liaise with Customer Service colleagues, providing support as required in the provision of excellent service to our customers
- Liaise with customers to ensure they are aware of any relevant product or service issue that may impact them
- Act as a point of contact between internal/external stakeholder and customer as appropriate, ensuring information is disseminated swiftly and accurately
- Maintain an understanding of and responsibility for the health, safety and security of self, others and business property
- Manage own personal development, achievement of personal and team objectives and KPIs
- Ensure own actions support equality and diversity within the workplace, promoting a professional and supportive environment

**About You**
- IT literate
- Ability to work on own initiative
- Problem solver
- Excellent communication
- Planning, prioritisation and management of workload
- Experience of working with stakeholders at all levels
- Professional, helpful and ‘can-do’ attitude

Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day.

  • Customer Services Administration Support

    1 day ago

    Alfreton, United Kingdom CV-Library Full time

    Hours: Full time Location: Alfreton (DE55 4QJ) Contract: Fixed Term Contract Until Jan 2025 Salary: £24,322 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme   About the Job   Relationships mean everything to us, and this one is particularly...

  • Customer Services Administration Support

    2 weeks ago

    Alfreton, United Kingdom Unipart Logistics Remote Work Freelance Full time

    Hours: Full timeLocation: Alfreton (DE55 4QJ)Contract: Fixed Term Contract Until Jan 2025Salary: £24,322 per annum, plus 22 days holiday rising, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits schemeAbout the JobRelationships mean everything to us, and this one is particularly special.  You’ll have an...

  • Customer Service Administrator

    5 days ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a skilled Customer Service Administrator to join our team at Unipart Logistics. As a key member of our support team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and concernsCollaborate with internal...

  • Customer Service Administrator

    5 days ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a skilled Customer Service Administrator to join our team at Unipart Logistics. As a key member of our support team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and concernsCollaborate with internal...

  • Customer Service Administrator

    2 weeks ago

    Alfreton, United Kingdom People Solutions Group Limited Remote Work Freelance Full time

    Customer Service Administrator  Monday - Friday: 9.00AM - 5.00PM Annual Salary of £24,322 What's in it for me? People Solutions are currently recruiting for two Customer Service Administrators to join our friendly team based in Alfreton, Derbyshire. This position commences on the 14th of October and is a fixed term contract until the 17th of January. ...

  • Customer Service Administrator

    3 weeks ago

    Alfreton, United Kingdom People Solutions Group Full time

    Customer Service Administrator Monday - Friday: 9.00AM - 5.00PMAnnual Salary of £24,322 What's in it for me?People Solutions are currently recruiting for two Customer Service Administrators to join our friendly team based in Alfreton, Derbyshire. This position commences on the 14th of October and is a fixed term contract until the 17th of January. The...

  • Customer Service Administrator

    4 months ago

    Alfreton, United Kingdom 2Fawcett Recruitment Full time

    Role**:Customer Service Administrator** Type: Permanent Location: Alfreton Hours: 8.30 - 4.30pm **Salary**: £23,000 2fawcett are recruiting for a customer service administrator. This is a pivotal role providing a link from the customer to the business. A key company role with customers in all areas including orders, pricing, costing, forecasting, CRM...

  • Customer Service Administrator

    1 week ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a skilled Customer Services Administration Support professional to join our team at Unipart Logistics.As a key member of our team, you will play a vital role in providing effective and accurate support to our customers.Key responsibilities include:Providing exceptional customer service and supportManaging customer inquiries and...

  • Customer Service Administrator

    1 week ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a skilled Customer Services Administration Support professional to join our team at Unipart Logistics.As a key member of our team, you will play a vital role in providing effective and accurate support to our customers.Key responsibilities include:Providing exceptional customer service and supportManaging customer inquiries and...

  • Customer Service Administrator

    3 days ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Support to join our team at Unipart Logistics. As a key member of our Customer Service Team, you will play a vital role in providing exceptional administrative support to ensure a high-quality service is always delivered to our customers.Key ResponsibilitiesAdminister...

  • Customer Service Administrator

    3 days ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Support to join our team at Unipart Logistics. As a key member of our Customer Service Team, you will play a vital role in providing exceptional administrative support to ensure a high-quality service is always delivered to our customers.Key ResponsibilitiesAdminister...

  • Customer Service Administrator

    3 weeks ago

    Alfreton, United Kingdom People Solutions Full time

    Customer Service Administrator Monday - Friday: 9.00AM - 5.00PMAnnual Salary of £24,322What's in it for me?People Solutions are currently recruiting for two Customer Service Administrators to join our friendly team based in Alfreton, Derbyshire. This position commences on the 14th of October and is a fixed term contract until the 17th of January. The ideal...

  • Customer Service Administrator

    3 weeks ago

    Alfreton, United Kingdom People Solutions Full time

    Customer Service Administrator Monday - Friday: 9.00AM - 5.00PMAnnual Salary of £24,322What's in it for me?People Solutions are currently recruiting for two Customer Service Administrators to join our friendly team based in Alfreton, Derbyshire. This position commences on the 14th of October and is a fixed term contract until the 17th of January. The ideal...

  • Customer Service Administrator

    6 days ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe're looking for a skilled Customer Services Administration Support to join our team at Unipart Logistics. As a key member of our customer-facing team, you'll play a vital role in providing exceptional support to our customers.Key Responsibilities:• Provide effective and accurate support to customers via various communication channels•...

  • Customer Service Administrator

    7 days ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe're looking for a skilled Customer Services Administration Support to join our team at Unipart Logistics. As a key member of our customer-facing team, you'll play a vital role in providing exceptional support to our customers.Key Responsibilities:• Provide effective and accurate support to customers via various communication channels•...

  • Temporary Administrator/ Customer Service

    4 months ago

    Alfreton, United Kingdom Elizabeth Michael Associates Full time

    **TEMPORARY ADMINISTRATOR / CUSTOMER SERVICE** **DE55 - ALFRETON** **TEMPORARY/TEMPORARY TO PERMANENT** **CUSTOMER SERVICE/ ADMINISTRATION** **MONDAY - FRIDAY SHIFTS BETWEEEN 8AM - 6PM** **FULL TIME - 37.5 HOURS** **£10.42 PER HOUR** **STARTING ASAP** - Our client here at Elizabeth Michael is seeking an experienced Administrator/ Customer service...

  • Customer Service Administrator

    3 months ago

    Alfreton, United Kingdom The Silver X Group Full time

    Due to continued growth, The Silver X Group is now recruiting a highly organised and efficient Customer Service Administrator. **Who are we?** Born in 2013, The Silver X Group is an aggressively growing company specialising in the logistics marketplace. From the bedroom of our founder to a company that can boast an 8-figure turnover, 5 warehouses and over...

  • Temporary Administrator/ Customer Service

    4 months ago

    Alfreton, United Kingdom Elizabeth Michael Associates Full time

    **TEMPORARY ADMINISTRATOR / CUSTOMER SERVICE** **DE55 - ALFRETON** **TEMPORARY/TEMPORARY TO PERMANENT** **CUSTOMER SERVICE/ ADMINISTRATION** **MONDAY - FRIDAY SHIFTS BETWEEEN 8AM - 6PM** **FULL TIME - 37.5 HOURS** **£10.42 PER HOUR** **STARTING ASAP** - Our client here at Elizabeth Michael is seeking an experienced Administrator/ Customer service...

  • Customer Service Support Specialist

    1 week ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Support to join our team at Unipart Logistics. As a key member of our Customer Service Team, you will play a vital role in providing exceptional administrative support to ensure a high-quality service is consistently delivered to our customers.Key...

  • Customer Service Support Specialist

    1 week ago

    Alfreton, Derbyshire, United Kingdom Unipart Logistics Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Support to join our team at Unipart Logistics. As a key member of our Customer Service Team, you will play a vital role in providing exceptional administrative support to ensure a high-quality service is consistently delivered to our customers.Key...