Sales and Service Excellence Lead
1 day ago
M&S is a leading retail brand committed to pushing boundaries and driving innovation. As a Sales and Service Excellence Lead, you will be at the forefront of this journey, playing a critical role in enhancing the customer experience and driving sales growth.
Job Description
Your key responsibilities will include:
- Developing and implementing operational strategies to drive sales and service excellence.
- Leading a team of talented individuals to achieve exceptional results.
- Collaborating with cross-functional teams to ensure seamless execution and continuous improvement.
Benefits
As a valued member of our team, you can expect:
- A competitive salary of £35,000 - £45,000 per annum, depending on location and experience.
- 20% colleague discount across all M&S products and many third-party brands.
- A generous holiday entitlement with the potential to buy extra days.
- A discretionary bonus scheme awarded based on individual and business performance.
- A comprehensive pension scheme and life assurance.
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