Sales and Service Associate for Bedding Retail
4 days ago
Dreams Ltd is a leading bed retailer in the UK, dedicated to making bedtime a special experience for its customers. As a team of sleep-savvy experts, we strive to provide exceptional service and ensure that every customer finds their perfect match.
Job OverviewWe are seeking a Sales and Service Associate to join our team in Carlisle, working 20 hours per week. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences.
Key Responsibilities- Provide exceptional customer service, ensuring that every customer feels at home in our store.
- Work closely with customers to understand their needs and preferences, guiding them towards the perfect bedding solution.
- Become proficient in using our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress for their needs.
- Contribute to maintaining a visually appealing store environment, including general housekeeping and display updates.
- Engaging personality and excellent communication skills.
- Able to build rapport with customers and colleagues alike.
- Motivated to work towards sales targets and KPIs.
- Team player with a willingness to learn and grow.
- Flexible availability, including weekends and bank holidays.
- Competitive salary: £15,000 achievable on target earnings.
- Uncapped commission scheme with peak incentives.
- Amazing staff discounts on Dreams products and other brands.
- Opportunities for learning and development, with progression routes as your experience grows.
- A comprehensive wellbeing package, including a 24-hour helpline and access to counselling.
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