IT Operations Team Lead

5 days ago


Carlisle, Cumbria, United Kingdom Castles and Coasts Housing Association Limited Full time

Castles & Coasts Housing Association Limited is seeking a highly skilled IT Operations Team Leader to join their team based in the North West of England. This full-time position offers a salary range of £41,027 to £45,262 per annum.

The successful candidate will be responsible for leading the Technical Operations Team, ensuring the provision of an excellent service desk delivery to support colleagues in using business systems and applications.

To succeed in this role, you will need experience in service desk management, supporting technical colleagues in a collaborative environment, and maintaining high service standards. You will also drive continuous service improvement and contribute to the successful delivery of IT services.

If you are looking to make a real difference in the service provided to residents, please apply for this exciting opportunity.

This role offers a hybrid remote work arrangement with options to work from Carlisle, Newcastle, or Workington.

Key Responsibilities:

  • Lead the Technical Operations Team to deliver exceptional service desk support
  • Collaborate with technical colleagues to ensure high service standards
  • Drive continuous service improvement initiatives
  • Contribute to the successful delivery of IT services

Benefits:

  • Company pension scheme
  • Cycle to work scheme
  • Health and wellbeing programme

What We Offer:

  • A competitive salary range of £41,027 to £45,262 per annum
  • A hybrid remote work arrangement with options to work from Carlisle, Newcastle, or Workington
  • A comprehensive benefits package including company pension, cycle to work scheme, and health and wellbeing programme

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