Community Resolution Specialist

24 hours ago


Aylesbury, Buckinghamshire, United Kingdom Paradigm Housing Group Full time

Salary: £32,000 - £40,000 per annum

About the Role

We are seeking an experienced Anti-Social Behaviour Case Manager to join our team at Paradigm Housing Group. As a key member of our dedicated ASB team, you will play a crucial role in delivering our ASB service and ensuring cases are handled promptly and effectively.

You will be responsible for managing a varied caseload of ASB cases, including complex and high-risk incidents. This will involve building strong relationships with customers, colleagues, and external partners to deliver positive outcomes for communities.

  • Manage a caseload of ASB cases, utilising all available tools and enforcement methods to resolve cases swiftly and effectively.
  • Collaborate with internal teams such as Housing and Rent Recovery to ensure seamless case handling and resolution.

This is a hybrid role, with two days spent in the office and three days working remotely. You will need to demonstrate confidence when working with challenging behaviour, and experience in preparing case reports and legal documentation is essential.

About Us

Paradigm Housing Group is a leading housing association committed to providing excellent services to our customers. We value our staff and offer a range of benefits, including opportunities for career development and a competitive salary.



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