Post Office Team Lead
3 weeks ago
We are seeking an experienced Post Office Counter Manager to join our team in our Alton Store. As a Post Office Counter Manager, you will be responsible for leading a team of counter assistants to deliver exceptional customer service, meet business objectives, and maintain the security of cash and postal items.
Key Responsibilities:- Develop a customer-centric culture that drives continuous improvement and provides a professional, friendly service to all customers.
- Contribute to the store team's efforts to increase sales and attract more customers to the Post Office and Store.
- Ensure adherence to regulatory requirements, Post Office Ltd. standards, and ongoing training.
- Motivate and guide the team to achieve individual and branch targets, focusing on sales growth, reduced waste, and lower staff costs in a supportive environment.
- Collaborate with the Cluster Manager to identify cost savings and revenue enhancement opportunities through in-depth analysis of the Profit & Loss statement.
- Support the Cluster Manager in managing the employee lifecycle, including recruitment, appraisals, training, and disciplinary procedures.
- Minimum 1-2 years of experience in retail management or a related field, preferably with expertise in financial products or high-value cash handling.
- Demonstrated ability to drive store goals, including increasing sales, reducing shrinkage, and managing P&L accounts.
- Excellent communication and interpersonal skills, with a proven track record of coaching and mentoring teams.
- Strong leadership skills, with the ability to inspire and motivate teams to achieve success.
Salary: £45,000 - £55,000 per annum, depending on experience. Benefits include a competitive salary, pension scheme, holidays (33 days including bank holidays), and employee discounts up to 50%.
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Post Office Counter Team Leader
3 weeks ago
Alton, Hampshire, United Kingdom Funky Pigeon Full timeWe are seeking a highly motivated and experienced individual to lead our Post Office team within a WH Smith store. The successful candidate will be responsible for managing a team of counter assistants, providing exceptional customer service, meeting business goals, and ensuring the security of cash and postal items.Main Responsibilities:Create a...
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Post Office Operations Director
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Alton, Hampshire, United Kingdom WHSmith Full timeJob OverviewWe are seeking a seasoned professional to lead our Post Office Counter team within a WHSmith store. As a Post Office Operations Manager, you will be responsible for motivating and inspiring your team to deliver exceptional customer service, meet business objectives, and ensure the security of cash and postal items.
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Post Office Operations Leader
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Alton, Hampshire, United Kingdom WHSmith Full timeJob OverviewWe are seeking a talented and motivated individual to join our Alton Store team as a Post Office Counter Manager. As a key member of our team, you will be responsible for leading a team of counter assistants to provide exceptional customer service, meet business goals, and ensure the security of cash and postal items.
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Post Office Store Leader
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Alton, Hampshire, United Kingdom WHSmith Full timeJob OverviewWe are seeking an experienced Post Office Counter Manager to lead our Alton store team and deliver exceptional customer service. As a key member of our WHSmith store, you will be responsible for motivating and inspiring your team to meet business goals and ensure the security of cash and postal items.
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Post Office Manager
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Alton, Hampshire, United Kingdom WHSmith Full timeAs a Post Office Counter Manager at WH Smith, you will play a key role in driving sales growth and delivering exceptional customer service in our Alton store.">We are looking for a highly motivated and experienced individual to lead our team of counter assistants and ensure the security of both cash and postal items. The successful candidate will be...
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