Post Office Retail Manager
5 days ago
We are seeking a highly motivated and experienced Post Office Counter Manager to join our team at WHSmith in Alton. As a key member of our store team, you will be responsible for motivating and inspiring your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items.
The successful candidate will have a strong background in retail management, with experience of leading teams to achieve sales growth and improving customer satisfaction. You will also have excellent communication skills, with the ability to work effectively with colleagues at all levels.
Key Responsibilities:
- Motivate and inspire your team to deliver exceptional customer service
- Meet or exceed business goals and targets
- Ensure the security of cash and postal items
- Work collaboratively with colleagues to achieve sales growth and improve customer satisfaction
Requirements:
- Proven experience of leading teams in a retail environment
- Excellent communication and interpersonal skills
- Able to work effectively under pressure and meet deadlines
What We Offer:
- A competitive salary of £28,000 - £35,000 per annum
- Ongoing training and development opportunities
- A fast-paced and dynamic working environment
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