Guest Experience Coordinator

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Staybridge Suites® Hotels Full time
Join Our Hospitality Team as a Receptionist/Guest Service Representative

We're seeking a highly motivated and enthusiastic individual to join our team at Staybridge Suites, Newcastle. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that meet the highest standards of comfort and convenience.

About the Role:
  • You will be working in a fast-paced environment where no two days are the same.
  • You will be responsible for dealing with cash, cheque, and credit transactions, as well as operating the hotel switchboard and responding to guest queries.
  • You will be required to have a strong understanding of the hotel's facilities, services, and special promotions, and to be able to communicate this information to guests effectively.
  • You will be working closely with the rest of the team to ensure that the hotel runs smoothly and efficiently, and that our guests receive the highest level of service.
  • Estimated Salary: £15-20 per hour


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