Guest Experience Coordinator
3 weeks ago
We're seeking a highly motivated and enthusiastic individual to join our team at Staybridge Suites, Newcastle. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that meet the highest standards of comfort and convenience.
About the Role:
- You will be working in a fast-paced environment where no two days are the same.
- You will be responsible for dealing with cash, cheque, and credit transactions, as well as operating the hotel switchboard and responding to guest queries.
- You will be required to have a strong understanding of the hotel's facilities, services, and special promotions, and to be able to communicate this information to guests effectively.
- You will be working closely with the rest of the team to ensure that the hotel runs smoothly and efficiently, and that our guests receive the highest level of service.
- Estimated Salary: £15-20 per hour
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