Customer Retention Strategist

4 days ago

London, Greater London, United Kingdom Acquire Digital Talent Full time

Are you ready to take your CRM career to the next level in a rapidly growing D2C e-commerce company?

We're seeking a seasoned Customer Retention Strategist to lead our client's customer retention efforts and drive substantial revenue growth across European markets.

As a key member of our team, you'll have the opportunity to:

  • Develop and execute retention strategies that drive revenue growth and customer loyalty
  • Analyse complex data sets to uncover insights and optimise customer journeys
  • Collaborate with cross-functional teams to create innovative marketing campaigns
  • Move into a Senior Retention Manager position and lead a team of CRM Executives
  • Fast-track your career growth in a rapidly scaling organisation

We're looking for someone who:

  • Has a proven track record in CRM within a D2C e-commerce brand
  • Is proficient with email service providers like Klaviyo, Salesforce, Braze, or Iterable
  • Excels at data analysis and deriving actionable insights
  • Can think strategically while executing tactically
  • Is ambitious and ready to grow within CRM

As a Customer Retention Strategist, you'll be part of a dynamic team at Acquire Digital Talent, a company that's revolutionising the D2C e-commerce industry. With a salary of up to £55k/£60k on offer, you'll have the opportunity to grow your career and make a meaningful impact in the market.

Apply now with a copy of your CV highlighting your current key achievements within CRM.

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