Direct to Consumer Advocate

4 days ago


London, Greater London, United Kingdom Tom Dixon Studio Full time
Key Responsibilities
  • Handle all ecommerce, retail, and direct-to-customer queries from first contact to final resolution.
  • Provide exceptional product knowledge and serve as the go-to expert for technical information and general product advice.
  • Focusing on promptly resolving post-purchase issues, including returns, damaged items, lost packages, and more.
  • Maintaining a strong emphasis on industry-leading service proposition to deliver excellence at every opportunity.

This is a fantastic opportunity to work with a leading design agency and lifestyle brand. We offer a competitive remuneration package, study support, and the chance to build an extraordinary career.



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