Direct to Consumer Experience Manager

5 days ago

London, Greater London, United Kingdom The School of Life Full time

The School of Life is seeking an experienced marketer to lead its direct-to-consumer marketing efforts. As Direct to Consumer Experience Manager, you will create and execute a customer-centric strategy that maximises the customer touch points across The School of Life's many types of content and services.

Key Responsibilities:
  • Create and execute a customer-centric strategy that maximises customer touch points
  • Own customer data and CRM system (Iterable), effectively segmenting the database for targeted marketing messages
  • Work closely with cross-functional teams to maximise growth opportunities from subscribers and corporate clients

You will be responsible for defining and executing the overall direct-to-consumer marketing strategy, leveraging data and insights to adapt and develop marketing strategies. This role requires a minimum of 7 years marketing experience, with experience of content marketing, previous managerial experience, and core understanding of content performance metrics.

We are offering a competitive salary range of £65-70k dependent on experience and a comprehensive benefits package, including a culture focused on growth & personal development, £500 per year learning budget, hybrid working model, and more.

  • Consumer Experience Designer

    4 weeks ago

    London, Greater London, United Kingdom Just Group plc Full time

    This role supports the delivery of new consumer technology and processes that drive growth and customer loyalty.Key Responsibilities:Analyse complex business needs and collaborate with stakeholders to understand desired business outcomes.Design solutions including CRM, marketing automation and decision engine to integrate seamlessly with consumer websites...

  • Brand Experience Manager

    7 days ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Job OverviewWe are seeking a seasoned Brand Experience Manager to join our team at Consumer Additions and Consumer Exec. As a key player in our marketing department, you will be responsible for developing and executing impactful offline marketing strategies that drive brand awareness and customer engagement.The ideal candidate will have a strong...

  • Brand Experience Manager

    1 hour ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    About UsConsumer Additions and Consumer Exec is a rapidly scaling company dedicated to delivering exceptional customer experiences through innovative marketing strategies. Our team is passionate about building something great and is looking for like-minded individuals to join us on this journey.As a Senior Brand Marketing Executive, you will play a crucial...

  • Global Direct-to-Consumer Trading Specialist

    2 hours ago

    London, Greater London, United Kingdom GROWN ALCHEMIST Full time

    Global Direct-to-Consumer Trading SpecialistGROWN ALCHEMIST is seeking a highly skilled Global Direct-to-Consumer Trading Specialist to lead our ecommerce trading efforts. In this role, you will be responsible for managing the development and execution of our global ecommerce trading strategy, including building and maintaining relationships with key...

  • Consumer Experience Manager

    2 days ago

    London, Greater London, United Kingdom Freuds Group Full time

    Company Overview:Freuds Group is a renowned consumer specialist agency that helps world-known brands, businesses, and influential people tell meaningful stories that drive real change and genuine connection.Job Title: Senior Associate (Account Manager)Estimated Salary: £50,000 - £70,000 per annumJob Description:We are seeking a skilled Senior Associate to...

  • Senior Accountant

    1 hour ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    About the RoleWe are seeking a Senior Management Accountant to join our team at Consumer Exec. As a key member of the finance department, you will be responsible for managing the AP and AR functions, preparing and posting monthly accruals, and ensuring timely and accurate financial reporting.The ideal candidate will have strong technical accounting...

  • Head of Consumer Experience

    42 minutes ago

    London, Greater London, United Kingdom Trustpilot, Inc. Full time

    About UsTrustpilot, Inc. is a global leader in review management, helping businesses build trust with their customers through genuine reviews. With over 300 million reviews and 67 million monthly active users, we're dedicated to creating a more transparent and trustworthy marketplace.We're driven by connection and are passionate about building a culture that...

  • Digital Legal Expert for Direct-to-Consumer Business

    4 weeks ago

    London, Greater London, United Kingdom 696 DSC Corporate Services Full time

    At 696 DSC Corporate Services, we are seeking a highly skilled Digital Legal Expert to join our team in London. This role is ideal for a lawyer with a passion for digital media and technology.The successful candidate will be responsible for providing comprehensive legal support to our direct-to-consumer business, ensuring compliance with all relevant laws...

  • Lead Engineering Manager

    4 weeks ago

    London, Greater London, United Kingdom AJ Bell Management Limited Full time

    Engineering Manager Role at AJ BellAJ Bell is seeking a highly skilled Engineering Manager to join our direct-to-consumer business unit. In this managerial role, you will be responsible for leading multiple squads of engineers in building delightful experiences for our AJ Bell customers.About the RoleThis is a high-profile position where you will help...

  • Senior Engineering Manager for Direct-to-Consumer Business

    4 weeks ago

    London, Greater London, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly experienced Senior Engineering Manager to lead our direct-to-consumer business unit. As a key member of our engineering team, you will be responsible for delivering high-quality products that meet the needs of our customers.Key ResponsibilitiesLead multiple squads of engineers in building delightful experiences for our...

  • Marketing Campaign Manager

    4 days ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    We are seeking a highly skilled and experienced Senior Brand Marketing Executive to join our team at Consumer Additions and Consumer Exec. As a key member of our marketing team, you will be responsible for developing and executing impactful offline marketing strategies that align with our overall brand vision.This role involves managing multiple marketing...

  • Elevate Consumer Experience as a Senior Product Manager

    4 weeks ago

    London, Greater London, United Kingdom Deliveroo Full time

    About DeliverooDeliveroo is a consumer-facing brand that connects customers with their favorite food and restaurants. We're a logistics company, directing a fleet of drivers around major cities across the globe using a dedicated native app. Our mission is to solve for the variety of needs our customers have when opening the app, while balancing complex...

  • Consumer Experience Leader

    2 days ago

    London, Greater London, United Kingdom Trustpilot, Inc. Full time

    About UsTrustpilot, Inc. is a global leader in online review and rating platforms, with over 300 million reviews and 67 million monthly active users across the globe.We are driven by connection and believe that everyone deserves to make informed decisions when it comes to online buying experiences. Our culture is built on relationships, collaboration, and...

  • Executive Creative Director

    1 day ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Career Opportunity We are seeking an experienced Executive Creative Director - Luxury to join our dynamic design team at Consumer Additions and Consumer Exec. This pivotal role involves shaping the creative vision and defining the seasonal direction of our design team. The successful candidate will possess a strong background in luxury fashion design, with...

  • Consumer Experience Lead

    2 weeks ago

    London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time

    About the OpportunityWe are seeking a highly skilled Digital Account Strategist to join our retail operations team in London. The successful candidate will be responsible for driving digital sales growth and enhancing consumer experiences through innovative strategies and technologies.As a key member of our retail operations team, you will contribute to...

  • Financial Controller for Beauty Brand

    4 weeks ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    Consumer Additions and Consumer Exec are partnering with a fast-growing beauty and cosmetics brand to recruit a highly skilled Senior Management Accountant. The ideal candidate will have strong technical accounting knowledge and experience in managing AP and AR functions, as well as line management experience.Responsibilities include preparing timely and...

  • Associate Director of Consumer Experience

    7 days ago

    London, Greater London, United Kingdom Harnham Full time

    Job Overview:Harnham is working with a leading consumer-focused research agency that is renowned for delivering cutting-edge insights across multiple sectors. As a result of continued growth and expansion, they are now seeking an Associate Director of Consumer Experience to lead qualitative research initiatives and shape the future of their projects. This is...

  • High-End Design Director

    4 days ago

    London, Greater London, United Kingdom Consumer Additions and Consumer Exec Full time

    At Consumer Additions and Consumer Exec, we are looking for a High-End Design Director to lead our design team and drive innovative design solutions. With 8+ years of experience in luxury fashion design, you will have a deep passion for crafting immersive narratives around collections.Responsibilities:Partner with the Merchandiser to design collections that...

  • Direct to Consumer Advocate

    4 days ago

    London, Greater London, United Kingdom Tom Dixon Studio Full time

    Key ResponsibilitiesHandle all ecommerce, retail, and direct-to-customer queries from first contact to final resolution.Provide exceptional product knowledge and serve as the go-to expert for technical information and general product advice.Focusing on promptly resolving post-purchase issues, including returns, damaged items, lost packages, and...

  • Consumer Experience Leader

    4 weeks ago

    London, Greater London, United Kingdom Portare Solutions Full time

    Portare Solutions is revolutionising e-commerce, and we need a talented Senior Product Manager to help us achieve our goals. As a senior leader, you will oversee the development of our consumer product experience, collaborating with Engineering, Design, Marketing, and Commercial teams to deliver innovative solutions.The successful candidate will have strong...