Front Desk Coordinator

2 weeks ago


Derby, Derby, United Kingdom NHS Full time

At our NHS organisation, we are seeking a highly skilled and professional Front Desk Coordinator to provide exceptional reception and administrative services.

Job Overview

This role is responsible for welcoming visitors and callers, ensuring a smooth and efficient experience. You will be the first point of contact for our organisation, providing a warm and welcoming atmosphere.

Main Responsibilities
  • Welcoming visitors with appointments as they arrive at the reception area.
  • Answering telephone calls, using agreed protocols and standards in an efficient and courteous manner.
  • Ensuring only authorised personnel enter the building.
  • Proactively providing general administration services and undertaking clerical duties in a professional, timely manner.
  • Maintaining manual/computerised records to a high standard.
Person Specification

We are looking for a candidate with excellent customer service skills and a proven track record of working in a reception or administrative role. A qualification in Customer Service NVQ or equivalent is desirable.

A competitive salary of £23,615 per annum (Band 2) Pro Rata is on offer, along with generous annual leave entitlement and opportunities for professional development.



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