Front Desk Animal Care Specialist

1 month ago


Derby, Derby, United Kingdom VC Evidensia UK Full time

This part-time Veterinary Receptionist role offers a unique opportunity to work in a dynamic veterinary clinic environment. As a key member of our team, you will be responsible for delivering exceptional customer service to clients and their pets.

About the Job

The successful candidate will have excellent communication skills and be able to work well under pressure. A passion for animal care and a friendly demeanor are essential for this role.

The working hours for this position include 16 hours over 3 days, with Saturday morning cover on a rota. The practice is situated close to local amenities, with excellent transport links and a 30-minute walk from the train station.

  • Greet clients and their pets with a smile and provide them with accurate information about our services.
  • Schedule appointments efficiently and manage our appointment calendar.
  • Respond promptly to phone calls and other inquiries from clients.
  • Update client records accurately and maintain confidentiality.
  • Process payments for services rendered and handle cash transactions securely.
Requirements
  • Previous experience in a customer-facing role is preferred.
  • Strong organizational skills and attention to detail are necessary for this position.
  • Able to multitask and prioritize tasks effectively in a busy environment.
  • Knowledge of basic computer applications (e.g., Microsoft Office) is required.


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