Front Office Night Lead
7 days ago
This is an excellent opportunity to develop your leadership skills and contribute to the success of our hotel. If you are a motivated and customer-focused individual with a passion for hospitality, we would love to hear from you.
In this role, you will work closely with the Front Office team to ensure seamless operations during night hours. Your responsibilities will include managing guest relations, handling complaints and issues, and coordinating with other departments as needed.
We offer a competitive salary of £15.90 per hour, plus service charge, as well as a range of benefits including free meals, personal development opportunities, and a chance to make a real difference in the lives of our guests.
If you have a proven track record in customer-facing roles and are looking for a new challenge, please apply now
Benefits
- Free and healthy meals when on duty
- Grow your Career
- Personal Development: programmes designed to support you at every step of your career
- A chance to make a difference:
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Subsidised Taxi Scheme
- Guest Experience Day: after successfully passing probation
- Accommodation available: with all bills included
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