Night Shift Supervisor

3 weeks ago


Derby, Derby, United Kingdom Hilton Worldwide, Inc. Full time

Hilton Worldwide, Inc. is seeking a dedicated and guest-focused Night Duty Manager to join their team at Hilton East Midlands Airport Hotel.

Job Summary:

This role involves leading the Front Office team during night-time operations to deliver exceptional guest experiences from check-in through check-out.

Key Responsibilities:
  • Supervise and lead the night Front Office team in the Reception areas of the hotel.
  • Deliver VIP experiences to every guest during night time operations, exceeding expectations to make their stay memorable.
  • Serve as the main point of contact for all guests' enquiries, complaints, emergencies, and evacuations.
What We Offer:

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: "To share the light and warmth of hospitality."

With amazing training, resources, and support from both managers and colleagues, there is always an opportunity to develop and grow. Our benefits include:

  • A competitive salary of £25 per hour plus service charge.
  • Free and healthy meals when on duty.
  • Growth opportunities and personal development programs designed to support you at every step of your career.
  • A chance to make a difference and be part of a dynamic team.
  • Team Member Travel Program with discounted hotel nights and 50% off Food and Beverages (subject to individual outlets).
  • High street discounts with Perks at Work.
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
  • Discounted dental and health cover.
  • Free Parking.
  • Subsidised Taxi Scheme.
  • Guest Experience Day after successfully passing probation.
  • Accommodation available with all bills included.
  • Modern and inclusive Team Member's areas.


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