Lead/Senior User Researcher
3 days ago
We're a fintech company that's revolutionizing the way people bank. Our mission is to make banking simple, intuitive, and accessible to everyone.
We're looking for a skilled User Researcher to join our team and help us drive product development through user-centered design.
Key Responsibilities- Conduct qualitative research studies to understand customer needs and behaviors, including field observations, interviews, diary studies, and usability testing.
- Collaborate with cross-functional teams to plan and execute research projects that inform product development and drive business growth.
- Develop and maintain relationships with key stakeholders, including product managers, designers, and engineers, to ensure research findings are integrated into product development.
- Communicate research findings through presentations, reports, and workshops to inform business decisions and drive product development.
- Stay up-to-date with industry trends and best practices in user research, and apply this knowledge to drive innovation and improvement in our products and services.
- Hands-on experience with exploratory and evaluative quantitative research methods, including large-scale surveys and statistical analysis.
- Proven track record of working in multidisciplinary teams to drive product development and business growth.
- Strong communication skills to effectively communicate research findings to both technical and non-technical stakeholders.
- Ability to work independently and as part of a team to drive research projects and product development.
- Flexible working hours and a trust-based approach to work.
- £1,000 learning budget each year to support professional development and growth.
- Opportunities for growth and development within the company, including career progression and professional development.
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Senior User Researcher
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Senior User Researcher
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