Front Desk Coordinator

2 days ago


Bolton, Bolton, United Kingdom Green Apple Dental Full time

Job Summary: Dental Practice Administrator

We are seeking an experienced Dental Practice Administrator to join our team in a busy mixed practice.

Key Responsibilities:
  1. Administration: Maintain accurate patient records, book and amend appointments, and answer phone calls.
  2. Product Promotion: Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims.
  3. Customer Service: Deliver exceptional customer service face-to-face, over the telephone, and via email communication.
  4. Experience: Previous administration or receptionist experience, preferably within a healthcare setting.
  5. Communication Skills: Possess strong verbal and written communication skills for effective interaction with patients, colleagues, and external partners.
  6. Technical Skills: Proficient with Microsoft Office applications, with overall strong organizational skills.
  7. Team Confirmation: Successful Local Area Team confirmation.
  8. Certifications and Qualifications: UK Blood test report showing Hepatitis B Immunisation and Titre levels, Hepatitis C, HIV, and TB results dated within the last 5 years; Passport; Enhanced DBS (within the last 12-36 months); CPR/AED/Medical Emergencies certificate dated within the last 12 months.

Compensation: £25.00 per hour.

This is a full-time position requiring a 5-day workweek.



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