Front Desk Coordinator
2 days ago
Job Summary: Dental Practice Administrator
We are seeking an experienced Dental Practice Administrator to join our team in a busy mixed practice.
Key Responsibilities:- Administration: Maintain accurate patient records, book and amend appointments, and answer phone calls.
- Product Promotion: Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims.
- Customer Service: Deliver exceptional customer service face-to-face, over the telephone, and via email communication.
- Experience: Previous administration or receptionist experience, preferably within a healthcare setting.
- Communication Skills: Possess strong verbal and written communication skills for effective interaction with patients, colleagues, and external partners.
- Technical Skills: Proficient with Microsoft Office applications, with overall strong organizational skills.
- Team Confirmation: Successful Local Area Team confirmation.
- Certifications and Qualifications: UK Blood test report showing Hepatitis B Immunisation and Titre levels, Hepatitis C, HIV, and TB results dated within the last 5 years; Passport; Enhanced DBS (within the last 12-36 months); CPR/AED/Medical Emergencies certificate dated within the last 12 months.
Compensation: £25.00 per hour.
This is a full-time position requiring a 5-day workweek.
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