Dental Front Office Coordinator

5 days ago


Bolton, Bolton, United Kingdom Green Apple Dental Full time
Green Apple Dental is a well-established mixed practice near Ladybridge, Bolton, seeking a highly skilled and experienced Full Time Receptionist to join our team. The successful candidate will be the First Point of Contact for patients, providing a great first impression and patient journey.

Scheduling and Administration: Book and amend appointments, answer the phone, and update patient records with precision and attention to detail. Confidently promote and upsell Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims, demonstrating strong communication skills for effective interaction with patients, colleagues, and external partners.

Key Responsibilities:
  1. Greet patients warmly and professionally.
  2. Manage appointment scheduling and administration duties efficiently.
  3. Promote dental care products and services confidently.
  4. Deliver exceptional customer service face-to-face, over the telephone, and via email.
  5. Maintain accurate patient records and update information as necessary.

The ideal candidate will possess previous administration or receptionist experience, preferably within a healthcare setting, and demonstrate proficiency with Microsoft Word and Outlook, alongside overall strong organizational skills. Successful Local Area Team confirmation is also required.

A competitive salary of £25.00 per hour reflects the importance of this role in providing excellent patient care and ensuring the smooth operation of our dental practice.

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