First Line Incident Responder
2 days ago
We are looking for a First Line Incident Responder to work out of our newly developed network operations centre in Warrington. The successful candidate will have a good understanding of supporting customers directly and be eager to learn.
As a key part of the team, you will act as the first line of response, providing a fast and professional response turning business problems into business solutions. Your key focus will be on working with both technical and non-technical staff, ensuring a seamless service delivery to our customers.
- Your responsibilities will include resolving customer issues on their services, providing technical guidance to colleagues and escalating complex issues to senior technicians when necessary.
- Excellent communication and problem-solving skills are essential for this role, as well as a strong ability to work under pressure.
The salary for this role is approximately £25,000 + package, and we offer multiple opportunities to grow and develop your skills, reporting directly to the Support Manager.
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Software Development Engineer
4 weeks ago
London, Greater London, United Kingdom Incident Full timeWe are seeking a talented Software Development Engineer to join our team at Incident, an incident management platform that helps companies respond to and learn from incidents. With a strong focus on customer satisfaction and product impact, this role involves taking end-to-end ownership of features from initial design and planning through to implementation,...
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Cybersecurity Incident Responder
4 days ago
London, Greater London, United Kingdom TWX Full timeAbout This RoleThis is an exciting opportunity for a motivated SOC Analyst to join our team at TWX. As a key member of our cybersecurity team, you will play a critical role in identifying and mitigating potential security threats. We offer a competitive salary, estimated to be around £50,000 - £70,000 per annum, and a range of benefits including ongoing...
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First-Line Resolution Expert
2 days ago
London, Greater London, United Kingdom Fruition IT Full time £27,000About the OpportunityFruition IT is looking for a First-Line Resolution Expert to join our IT service team in Leicester, UK. This role involves providing technical support to end-users, resolving issues efficiently and effectively, and collaborating with stakeholders to ensure seamless service delivery.Key ResponsibilitiesProvide first-line technical support...
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Cyber Security Incident Responder
2 days ago
London, Greater London, United Kingdom Soc Rugby Full timeSoc Rugby is a company that prioritizes employee well-being and fosters a collaborative environment.Job DetailsWe are currently hiring for a SOC Analyst to join our team in London, UK.Location: United Kingdom, City of London, LondonJob Type: PermanentEstimated Salary: £50,000 - £60,000 per annum, depending on experience.The successful candidate will be...
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Frontline Issue Responder
1 day ago
London, Greater London, United Kingdom Voneus Full timeResponsibilitiesThis role involves managing technical issues such as slow speeds, poor or no connectivity, noisy line or no dial tone faults, date and email retrieval issues and much more across our telecom products. You will also need to accurately log incidents/service requests, ensuring all relevant data is captured to enable quick and efficient...
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First Line IT Support Specialist
2 days ago
London, Greater London, United Kingdom CV-Library Full timeAbout the Role:Your new role involves providing 1st line support and working varied shift patterns, including occasional weekends and bank holidays. Your primary responsibility is to assist in resolving incidents and service requests.Key Responsibilities:Provide initial support for technical issuesWork collaboratively with colleagues to resolve complex...
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Nurse Practitioner
1 day ago
London, Greater London, United Kingdom Rise People Full timeAbout UsRise People is a company that values its people and prioritizes the client experience with an uncompromised focus on clinical quality. We are dedicated to supporting the mental and physical health and wellness of Canada's Veterans & first responders through innovative research and health technologies, leading-edge treatment for PTSD and mental...
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Incident Response Professional
2 days ago
London, Greater London, United Kingdom Iceberg Cyber Security Full timeJob Title: Incident Response ProfessionalCompany Overview: Iceberg Cyber Security is a leading provider of cybersecurity services to the insurance industry. We are seeking an experienced Incident Response Professional to join our team in the City Of London area.Estimated Salary: £70,000 - £90,000 per annum based on experience and qualifications.Job...
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Cybersecurity Threat Responder
4 weeks ago
London, Greater London, United Kingdom Apple Full timeAt Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. We're a diverse collection of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways.DescriptionWe're seeking an exceptional Senior Security Incident Response Engineer to...
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First Line Risk Professional
1 day ago
London, Greater London, United Kingdom Nationwide Building Society Full timeFirst Line Risk Professional Nationwide Building Society is seeking a First Line Risk Professional to join our team. As a key member of our Retail Risk function, you will be responsible for providing first line risk expertise and ensuring the effective implementation of risk management strategies. This role involves working closely with business teams to...
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Incident Response Analyst
2 days ago
London, Greater London, United Kingdom Octopus Group Full timeWe're seeking an Incident Response Analyst to join our security operations team at Octopus Group. As a key member of the team, you will be responsible for identifying and responding to cyber security incidents.The successful candidate will have hands-on experience of Incident response and applying security principles within technology companies. They will...
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Incident Response Specialist
3 weeks ago
London, Greater London, United Kingdom Encrytpedge Labs Limited Full timeIncident Response RoleWe are seeking a talented Incident Response Specialist to join our team at EncryptEdge Labs Limited. As part of this role, you will have the opportunity to develop your skills in incident response and defensive security.The Cybersecurity Analyst Internship Program is an eight-week training program designed to equip participants with the...
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Incident Response Lead
3 weeks ago
London, Greater London, United Kingdom Citigroup Global Markets Limited Full timeAs a seasoned professional in the field of cybersecurity, you will have a unique opportunity to join Citigroup Global Markets Limited as an Incident Response Lead. In this role, you will be responsible for leading our incident response team in the event of a cybersecurity breach or other security incident. Your expertise will help us quickly identify and...
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Incident Response Analyst
4 weeks ago
London, Greater London, United Kingdom Octopus Group Full timeWe are looking for an Incident Response Analyst to join our team at Octopus Group.Job OverviewIn this role, you will be responsible for responding to cyber security incidents and performing awareness campaigns to increase Security knowledge company-wide. You will also assist infrastructure and development teams to identify, analyze, and resolve...
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Incident Response Team Lead
4 days ago
London, Greater London, United Kingdom FNZ Group Full timeCyber Security Incident ResponseWe are seeking an experienced Cyber Security professional to join our Incident Response team at FNZ Group. This role involves responding to cyber incidents, providing mentorship and training to security analysts, and ensuring the overall safety and integrity of our systems, networks, and data.Key ResponsibilitiesRespond to...
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First Line Service Provider
4 days ago
London, Greater London, United Kingdom Iconic Resourcing Full time £23,000About the Role:This position is ideal for someone with 1-2 years of experience in a similar position within an MSP environment.As a First Line Support Technician, you will be the first point of contact for clients, providing essential technical support and ensuring a high level of customer satisfaction.The successful candidate will have excellent...
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Incident Response Professional
4 days ago
London, Greater London, United Kingdom CFC Full timeAbout CFCCFC is a leading provider of cyber insurance solutions, dedicated to delivering exceptional claims service to policyholders, brokers, underwriters, and capacity providers. We are seeking an experienced Incident Response Professional to join our team and help us deliver high-quality responses to cyber incidents.Job SummaryWe are looking for a highly...
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Senior Incident Response Manager
2 days ago
London, Greater London, United Kingdom Apple Full timeApple's Information Security Response Organization is dedicated to protecting our customers, brand, and data from security threats. As a Senior Security Incident Response Engineer, you'll play a critical role in investigating and responding to security incidents.Key ResponsibilitiesInvestigate and respond to security incidents in a timely mannerCommunicate...
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Incident Control Manager
4 weeks ago
London, Greater London, United Kingdom HM Revenue and Customs Full timeAbout the RoleWe are seeking an experienced Incident Control and Business Continuity Manager to join our Estates Workplace Operation team in East Kilbride, Scotland.This critical role will oversee day-to-day incident control and business continuity readiness for our Specialist Site, ensuring all HMRC Lines of Business and Other Government Departments can...
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Incident Response Engineer
2 weeks ago
London, Greater London, United Kingdom Apple Inc. Full timeAbout the RoleWe are seeking an exceptional Senior Security Incident Response Engineer to join our Information Security Response Organization. The successful candidate will possess a proven technical background, relevant Information Security experience with a strong focus in the Incident Response lifecycle.Key ResponsibilitiesInvestigate and respond to...