Virtual Ward Triage Clinician

4 weeks ago

Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time
Job Summary

Norfolk Community Health and Care NHS Trust is seeking a skilled Virtual Ward Triage Clinician to join our team. As a key member of our Virtual Ward Hub, you will provide clinical triage and ongoing management of referrals, working closely with clinicians across Norfolk and Waveney.

Main Duties
  1. Assess and prioritize incoming referrals, determining the level of care required and processing referrals accordingly.
  2. Contribute to the delivery of high-quality healthcare to patients by overseeing and responding to remote monitoring systems.
  3. Communicate regularly with patients and their carers, triaging clinical concerns and presentations as they arise.
  4. Develop knowledge and skills in SystmOne ledger management to identify areas of escalation that could impact capacity.
  5. Participate in multi-disciplinary meetings and contribute to the requisitioning of supplies and equipment.
About Us

Norfolk Community Health and Care NHS Trust is committed to providing outstanding care to our local community. We are proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer and improving access to that care.

Professional Requirements
  1. Registered Adult Nurse Qualification
  2. Diploma or 1st level degree
  3. Current NMC registration
  4. Evidence of continuing professional development
Experience
  1. Experience working within a multidisciplinary team
  2. Experience working with patients with multiple pathologies and delivering care plans to meet their needs
Skills and Abilities
  1. Excellent communication skills
  2. Highly motivated
  3. Able to provide high standards of care
  4. Tact and diplomacy
  5. Empathy and sensitivity
  6. Ability to use own initiative
  7. Good observational and reporting skills
  8. Ability to manage stressful situations
  9. Work flexibly to accommodate patient/service needs
  10. A team player
  11. Good interpersonal skills
  12. Good time management skills

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