Service Coordinator

2 days ago


Melksham, Wiltshire, United Kingdom IMPACT FORK TRUCKS LIMITED Full time

Job Title: Service Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Impact Fork Trucks Limited. As a key member of our service operation, you will play a crucial role in ensuring the smooth delivery of our services to our customers.

Key Responsibilities:

  • Coordinate and manage service requests from customers, ensuring timely and efficient resolution.
  • Collaborate with our depot teams to ensure seamless service delivery and minimize downtime.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Monitor and report on service performance, identifying areas for improvement and implementing changes as needed.

Requirements:

To be successful in this role, you will have:

  • Experience working in a similar role and industry.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

What We Offer:

As a Service Coordinator at Impact Fork Trucks Limited, you will enjoy a competitive basic salary, pension, health cash plan, and life cover. You will also have the opportunity to work with a dynamic team and contribute to the success of our business.


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