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Service Coordinator

2 months ago


Melksham, Wiltshire, United Kingdom IMPACT FORK TRUCKS LIMITED Full time

Job Title: Service Coordinator

Company: Impact Fork Trucks Limited

Job Summary:

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Impact Fork Trucks Limited. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our depot environment.

Key Responsibilities:

  • Coordinate and manage service requests from customers and internal stakeholders
  • Develop and maintain strong relationships with customers and internal teams
  • Provide exceptional customer service and support
  • Collaborate with the service team to ensure timely and efficient service delivery
  • Monitor and analyze service performance metrics to identify areas for improvement

Requirements:

  • Previous experience working in a similar role and industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other relevant software

What We Offer:

  • Competitive basic salary
  • Pension scheme
  • Health cash plan
  • Life cover

Impact Fork Trucks Limited is a leading provider of materials handling solutions. We are committed to delivering exceptional service and support to our customers and employees. If you are a motivated and detail-oriented individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.