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Melksham, Wiltshire, United Kingdom Kings Security Full timeJob Title: Service Delivery CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Service Delivery Coordinator to join our team at Kings Security. The successful candidate will be responsible for coordinating the day-to-day activities of our service delivery teams, ensuring efficient planning and execution of tasks, and providing...
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Service Delivery Coordinator
2 months ago
Our client, a dynamic business, is seeking an experienced Administrator to join their friendly team on a temporary contract basis. As a Service Delivery Coordinator, you will play a key role in supporting customers and ensuring accurate and timely processing of various aspects of customer service and order management.
Key Responsibilities:- Process customer information in SAP, including Purchase Orders, Delivery Schedules, Sales Orders, Quotes, and confirming orders.
- Develop positive relationships with key customers and other internal departments to maintain and ensure a high level of service delivery.
- Accurately use the CRM system to monitor and manage customer contact records.
- Liaise efficiently and effectively with other departments through email, telephone, and face-to-face to resolve issues relating to service delivery.
- Previous customer service/administration experience.
- Experience with SAP or other MRP systems.
- Excellent rapport-building skills.
- Strong organisation, time management, prioritisation, and administrative skills.
- Experience of achieving or supporting the achievement of business KPIs.
- Good IT skills, including Outlook, Word, and Excel.
At CMD Recruitment, we are committed to providing a high-quality recruitment service. If you have the skills and experience required for this role, we would be delighted to hear from you.
