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Service Delivery Coordinator
2 months ago
Service Delivery Coordinator
We are seeking an experienced Administrator to join our team on a temporary contract basis. As a Service Delivery Coordinator, you will play a key role in supporting customers and ensuring accurate and timely processing of various aspects of customer service and order management.
Key Responsibilities:
- Customer Information Processing: Process customer information in SAP, including Purchase Orders, Delivery Schedules, Sales Orders, Quotes, and confirming orders.
- Relationship Building: Develop positive relationships with key customers and other internal departments to maintain and ensure a high level of service delivery.
- CRM System Management: Accurately use the CRM system to monitor and manage customer contact records.
- Interdepartmental Communication: Liaise efficiently and effectively with other departments through email, telephone, and face-to-face to resolve issues relating to service delivery.
Requirements:
- Excellent customer service and administration experience.
- Very good IT skills.
About the Role:
This is a 12-month temporary contract position based in Melksham. The successful candidate will be rewarded with a competitive hourly rate of £14.00.
