Membership and Stakeholder Engagement Manager
4 weeks ago
Membership Bespoke is a leading recruitment firm specializing in membership-focused recruitment solutions for Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
About the RoleWe are seeking a highly skilled and experienced Membership and Stakeholder Engagement Manager to join our team. As a key member of our organization, you will be responsible for leading external engagement work, delivering an outstanding membership experience, growing our membership, and driving business growth.
Key Responsibilities- Develop and implement a stakeholder engagement strategy that aligns with our organization's goals and objectives.
- Work closely with our Senior Leadership Team to inform the strategic development of membership benefits and marketing programs.
- Provide input into update reports for workstreams, Advisory Group, Board, and other stakeholders.
- Gather and share relevant member best practice insights and case studies to drive change and achieve our objectives.
- Manage stakeholder mapping and prepare communications to stakeholders and respond to their enquiries.
- Be responsible for maintaining effective CRM systems that enable and support our work and provide insights into member behavior and preferences.
- Arrange and attend regular member and stakeholder meetings and events, ensuring feedback and requests are recorded and actioned.
- Work with colleagues to secure sponsorship and resources for our work, in addition to membership income.
- Collaborate with our Marketing and Communications Manager to create and distribute collateral and content, including member insights and data, to provide thought leadership and progress priorities.
- Develop and maintain effective and cost-effective strategies for member retention across the entire membership.
- Develop and maintain membership processes, including retention and renewals, working with colleagues across the organization.
- Work with colleagues to secure new members and help retain existing ones.
- Inform our Programme Director, Chief Executive, and other team members about key member concerns, raising issues and proposing solutions.
- Attend relevant events to meet and engage with our members, understanding what they value and how else we can support them.
We are looking for a proactive and enthusiastic individual with collaborative interpersonal skills, a strategic thinker who can identify complex problems and take steps to address them. Experience of working with and building relationships with a diverse range of stakeholders, including senior figures, is essential. Knowledge of the skills and talent landscape/HR is desirable, as is understanding of and interest in UK national, regional, and local politics.
Required Skills:
To apply to this role, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion.
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