Membership Manager

1 week ago

London Area, United Kingdom Membership Bespoke Full time

About the Company:

Our client, a Financial Services Membership Body, is currently recruiting a Membership & Stakeholder Engagement Manager. If you are a senior membership professional with experience of recruitment, retention, renewals, engagement, key account management, relationship management, development, journeys, member value propositions, member benefits working in a trade association, professional body, not for profit, membership body, charity, subscription, government, politics, political, Whitehall, Westminster, financial services or similar we would love to hear from you.


About the Role:

The Membership & Stakeholder Engagement Manager role is a high profile, influential and exciting opportunity. As a Stakeholder Engagement & Membership Manager for the organisation, you will be responsible for leading the external engagement work and ensuring they deliver an outstanding membership experience, grow their membership, and deliver on their ambitions.


Responsibilities:

  • Develop and implement a stakeholder engagement strategy that aligns to the overall aims of the Commission, it’s programme of work and the growth of the membership base.
  • Working with Senior Leadership Team, inform the strategic development of membership benefits and membership marketing programmes.
  • Provide input into update reports for workstreams, Advisory Group, Board etc.
  • Gather and share relevant member best practice insights and case studies that help to share good practice and drive change aligned to the organisations’ objectives.
  • Manage stakeholder mapping and prepare communications to stakeholders and respond to stakeholder enquiries.
  • Be responsible for maintenance of effective CRM systems that enables and supports the work and provides insights into Member behaviour and preferences.
  • Arrange and attend regular member and stakeholder meetings and events (with or without colleagues) and ensure feedback and requests recorded and actioned.
  • Work with colleagues to secure sponsorship and resources for our work in addition to membership income.
  • With the Marketing & Communications Manager, create and distribute collateral and content including member insights and data, to provide thought leadership and progress priorities.
  • Working closely with colleagues proactively engage with stakeholders across industry, government, education and training sector and other parties to establish strong working relationships.
  • Develop, maintain and manage an effective and cost-effective strategy for the retention of members across the entire membership.
  • Develop, maintain and manage membership processes including retention and renewals, working with colleagues across the organisation including managing member agreements, maintaining a database of information about members and prospects, supporting member prospecting and outreach.
  • Work with colleagues to secure new members and help retain existing ones.
  • Inform the Programme Director, Chief Executive and other members of the team about the key concerns of members, raising issues and proposing solutions.
  • To attend relevant events to meet and engage with our members, understanding what they value and how else the organisation can support them.


Qualifications:

Experience of working with and building relationships with a diverse range of stakeholders, including with senior figures, essential. Experience of managing membership/accounts or equivalent. Proactive and enthusiastic with collaborative interpersonal skills. Strategic thinker with the ability to identify complex problems and proactively take steps to address them. Knowledge of the skills & talent landscape/HR is desirable. Understanding of and interest in UK national, regional and local politics. Experience of working with government, education and training providers, accreditation bodies, professional bodies etc on skills development is desirable. Strong communication and written skills.


Required Skills:

To apply to this role please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

  • Membership Coordinator

    3 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership Assistant RoleWe are seeking a highly organized and customer-focused individual to join our Membership Team as a Membership Assistant. This is a fantastic opportunity to work in a professional membership organization and contribute to the delivery of exceptional membership services.Main Responsibilities:Deliver the end-to-end membership...

  • Membership Coordinator

    3 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership Assistant RoleWe are seeking a highly organized and customer-focused individual to join our Membership Team as a Membership Assistant. This is a fantastic opportunity to work in a professional membership organization and contribute to the delivery of exceptional membership services.Main Responsibilities:Deliver the end-to-end membership...

  • Membership Executive

    1 month ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership ExecutiveFinancial Services Membership BodyHybrid Working Model Flexible – City of London OfficesBasic Salary Up to £45,000 dependant on experience with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPDPermanent Role, Full TimeOur client a leading, reputable...

  • Membership Executive

    1 month ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership ExecutiveFinancial Services Membership BodyHybrid Working Model Flexible – City of London OfficesBasic Salary Up to £45,000 dependant on experience with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPDPermanent Role, Full TimeOur client a leading, reputable...

  • Membership Professional

    4 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership Executive Job DescriptionWe are seeking a seasoned Membership Executive to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for engaging with internal and external stakeholders to support the retention, acquisition, and growth objectives of the Membership team.Key Responsibilities:Deliver the Member...

  • Membership Professional

    4 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership Executive Job DescriptionWe are seeking a seasoned Membership Executive to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for engaging with internal and external stakeholders to support the retention, acquisition, and growth objectives of the Membership team.Key Responsibilities:Deliver the Member...

  • Membership Assistant

    2 months ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership AssistantProfessional Body6-month FTC, full-timeHybrid working and in the London officeSalary £29,253 pro rataStart Date: Monday 9th September 2024My client, a professional membership organisation is currently recruiting for a Membership Assistant.The purpose of the role is to operate as part of the wider Membership Team to administer/deliver the...

  • Membership Assistant

    2 months ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership AssistantProfessional Body6-month FTC, full-timeHybrid working and in the London officeSalary £29,253 pro rataStart Date: Monday 9th September 2024My client, a professional membership organisation is currently recruiting for a Membership Assistant.The purpose of the role is to operate as part of the wider Membership Team to administer/deliver the...

  • Membership Assistant

    1 month ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership Assistant Professional Body 6-month FTC, full-time Hybrid working and in the London office Salary £29,253 pro rata Start Date: Monday 9th September 2024 My client, a professional membership organisation is currently recruiting for a Membership Assistant. The purpose of the role is to operate as part of the wider Membership Team to...

  • Membership Assistant

    4 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership AssistantMembership Organisation - Financial ServicesHybrid Working model: 2 days in Office (City of London), 3 Days HomePermanent, £30-£34K plus excellent benefits,Our client, a membership organisation in the financial services industry, is seeking a Permanent Membership Assistant to join their team. As a key member of the organization, you...

  • Membership Assistant

    4 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership AssistantMembership Organisation - Financial ServicesHybrid Working model: 2 days in Office (City of London), 3 Days HomePermanent, £30-£34K plus excellent benefits,Our client, a membership organisation in the financial services industry, is seeking a Permanent Membership Assistant to join their team. As a key member of the organization, you...

  • Membership Assistant

    4 weeks ago

    London Area, United Kingdom Membership Bespoke Full time

    Membership Assistant Membership Organisation - Financial Services Hybrid Working model: 2 days in Office (City of London), 3 Days Home Permanent, £30-£34K plus excellent benefits, Our client, a membership organisation in the financial services industry, is seeking a Permanent Membership Assistant to join their team. As a key member of the organization,...

  • Membership Executive

    2 days ago

    London Area, United Kingdom Membership Bespoke Full time

    Position: Membership ExecutiveLocation: London Office, Westminster/St James ParkDuration: 6 Months Temp – could go permanentSalary: £15-£17.50 per hour + holiday payStart: ASAPRole Overview: Our client, a reputable, B2B Membership Organisation, is a leading voice in business, representing and supporting companies across the UK and globally. They are...

  • Membership Manager

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job Title: Membership ManagerWe are seeking a highly skilled and experienced Membership Manager to join our team at Membership Bespoke. As a Membership Manager, you will be responsible for overseeing all aspects of membership for our Trade Association and Trade Association Academy, including renewals, new member recruitment, and record maintenance.Key...

  • Membership Manager

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Job Title: Membership ManagerWe are seeking a highly skilled and experienced Membership Manager to join our team at Membership Bespoke. As a Membership Manager, you will be responsible for overseeing all aspects of membership for our Trade Association and Trade Association Academy, including renewals, new member recruitment, and record maintenance.Key...

  • Membership Manager

    1 week ago

    London, United Kingdom Membership Bespoke Full time

    About the Company: Our client, a Financial Services Membership Body, is currently recruiting a Membership & Stakeholder Engagement Manager. If you are a senior membership professional with experience of recruitment, retention, renewals, engagement, key account management, relationship management, development, journeys, member value propositions, member...

  • Membership Manager

    1 week ago

    London, United Kingdom Membership Bespoke Full time

    About the Company: Our client, a Financial Services Membership Body, is currently recruiting a Membership & Stakeholder Engagement Manager. If you are a senior membership professional with experience of recruitment, retention, renewals, engagement, key account management, relationship management, development, journeys, member value propositions, member...

  • Membership Manager

    1 week ago

    London,, UK, United Kingdom Membership Bespoke Full time

    About the Company: Our client, a Financial Services Membership Body, is currently recruiting a Membership & Stakeholder Engagement Manager. If you are a senior membership professional with experience of recruitment, retention, renewals, engagement, key account management, relationship management, development, journeys, member value propositions, member...

  • Membership Manager

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Membership ManagerWe are seeking a highly skilled and experienced Membership Manager to join our team at Membership Bespoke. As a key member of our team, you will be responsible for overseeing all aspects of membership for our Trade Association and Trade Association Academy, including renewals, new member recruitment, and record maintenance.Key...

  • Membership Manager

    2 weeks ago

    London, Greater London, United Kingdom Membership Bespoke Full time

    Membership ManagerWe are seeking a highly skilled and experienced Membership Manager to join our team at Membership Bespoke. As a key member of our team, you will be responsible for overseeing all aspects of membership for our Trade Association and Trade Association Academy, including renewals, new member recruitment, and record maintenance.Key...